Question about Dyson Vacuums
Filter is dry and no obstructions. Take out works fine. Put back in fails.
This usually indicates a brush roll problem which could be caused by a bad pub, wire loom, or the cleaner head assembly. I recommend you have it checked at your local Dyson repair facility to determine the problem.
Posted on Oct 14, 2017
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Posted on Jan 02, 2017
SOURCE: I have a dyson DC28
I had the same symptom with my wife's DC28. The problem was associated with the cam driven height adjustment mechanism. The beater bar must rock freely up and down when pressing on the tabs that the end cam lobes actuate. On ours I found hair and crud jammed in between the end of the beater bar and the side of the vacuum head preventing it from moving freely. To clean it out I fashioned a hook tool by straightening a paper clip and bending the tip at 90*, then took a flat screwdriver to pry the gap open a bit so I could use my tool to clean out the buildup.
I removed the plate that holds the cam in place (6 torx screws) to gain access to the rocker tabs, although in hind sight I could have probably just left it in place. It doesn't matter how you set the cam back into place. It's self aligning with the aid of the micro-switches inside.
Hope this helps
Posted on Nov 27, 2011
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