Question about Tomtom GO 720 GPS Receiver

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TomTom 930 GO will not connect to TomTom Home

I have read through and followed all the advice given in a similar article on here about a TomTom 720 not connecting to TomTom Home and none of it has worked for me.

I have removed the memory card and tried to connect the TomTom without it.

I have both soft-reset the TomTom and Resent it to factory settings then tried to connect it.

I have downloaded some zipped file from the TomTom website (I think it was called Home images) that once unzipped was supposed to be copied into the TomTom's root menu, but as the TomTom won't seem to connect I can't find the root menu.

PLEASE HELP!! I am trying to connect my TomTom 930 GO to TomTom Home and whenever I open TomTom home it simply says "Device not connected". It was connecting yesterday but today it won't.

Any ideas??


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  • ngadiscounts May 11, 2010

    When you connect the 720 does it show up in my computer? If it does and you try to open the drive and you get a popup saying insert card then the flash drive more than likely has a bad solder connection on the board. Mine had the same symptons. There is a work around by installing a operating system (navcore) and maps onto a SD card. You can use up to a 4 gb. SDHC card. You can get the navcore and maps free from GPS Underground forums. Your 720 will boot from the SD card.

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  • Contributor
  • 22 Answers

Try to use another computer or another usb port for it. You could also try different usb cable that fit´s into tomtom´s connector.

Posted on Aug 30, 2009

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SOURCE: TomTom 510 postcode

The postcode information has to be in a folder named ZIP. This can be either on the SD card or as a subfolder of the NAvigator folder in Program Files on your device

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SOURCE: tomtom go 720

Select a computer voice, not a human voice.
Dont have any? Use TT Home to download one...

Read some info about TTS, text to speech, HERE

Posted on Jun 10, 2008

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SOURCE: blackberry 8830

Go into your bluetooth settings and set your phone so that it is discoverable this should solve your problem.

Posted on Feb 09, 2009

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SOURCE: Tomtom 930 does not find Iphone 3g bluetooth for connection.

I also had the same problem with the GO720 and the same iphone after a few tries and resetting it connected, but aftera few days of use it stops working again. I do not know if it is a Tom Tom or Iphone softwear problem. Have tried your way will see how it goes!

Posted on Feb 16, 2010

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SOURCE: i have paired my blackberry with my tomtom go 930 ...

I detest cell phones, but here's how I got my wife's BB8100 and BB8800 to connect to my GO930:
1) Press the button with 7 dots in a circular pattern (Menu?);
2) Click "Options";
3) Click "Bluetooth";
4) Click "TomTom GO 930" (yours may differ);
5) Click "Full Menu";
6) Click "Options";
7) Change "Discoverable" to "Yes";
8) Press the button with the curved arrow (Return?);
9) Click "Save";
10) Click the curved-arrow button until the menus are gone.
The TomTom should now be able to connect to the BB.

Had to do something similar on the iPhone 4 before it could connect (haven't found a "Trust" option yet).

Posted on Jul 25, 2010

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There's a youtube video of it - http://www.youtube.com/watch?v=NcbebExQmx8

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I detest cell phones, but here's how I got my wife's BB8100 and BB8800 to connect to my GO930:
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To reset your TomTom device, do the following:
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    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
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  4. Turn your device on.
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  5. Insert the SD card
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