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you will have to obtail a VOIP program or a program like skype for video calls here some more info on this by more qualified people
http://www.mac-voip-chat.com/voip-chat-faq/apple-telephony.html
The inactive feature response means that the phone system and the voicemail are not communicating with each other. I would first check that the voicemail is powered on. If it does have power, I would reboot it by unplugging it for a minute and then plugging it back in(startup can take 15 minutes).StarTalk, Flash, and NAM are some of the names of the voicemail units for small to medium size Norstar phone systems. Occasionally, both the phone system and voicemail need to be rebooted to allow the two to sync up and "see" each other. Occasionally the Norstar voicemails go bad where they will not power up or after powering up they cannot complete the boot up process or after powering on and booting up they will not answer when called. If your unit will not work after trying to reboot a few times, I would recommend you consider having the unit repaired before replacing it. If you need advice on where to send for repair, send a comment and I will help.
Unplug the phone and rake (pull your fingers across) the face of the phone...
The button that you have programmed for your accountant sounds like a good place to start looking.
The solution for someone using the administrator phone (receptionist phone) is after discovering you have a fax call, depress the <link> button. Dial the fax number, wait for it to answer, then depress <link> again. This places call 1 with an outside number.
Apparently this is also available if you have a feature button by depressing <feature> <7> <1> instead of <link>. I haven't tried this so don't take my word for it.
This can also be used to forward a caller to an outside line, such as a cell phone. In the manufacturing business, our shop manager is never in the office. I may ask him if this is a viable solution.
Can you retrieve your new message? If all you hear is your old message, then it is possible that you forgot to press save before you hung up. Happens to me occasionally. If you press AA, GRTG,,GRTG, then a line number after the word Greeting:, ie. 1, then OK, then PLAY, you should find your message
I installed a U.S. Robotics VoIP phone on a Vista Laptop and had exactly the same problem.
The reason why it happens is because a VoIP phone contains a microphone and speaker. Windows Vista/XP senses the microphone and speaker as two seperate entities. It then sets them both as the default microphone and speaker. You won't notice this being done until you get the 'Index out of bounds (1)' error.
Simply go to the control panel, and look for the sound/speaker/audio device option, then the sound and audio devices, click on the audio tab and make sure the 'sound playback' and 'sound recording' default devices are that of the laptop/pc and not of the VoIP phone.
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