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I have a fax-100 machine. it wont send or receive at all. the display reads 'memory full'. i dont have an advanced user guide. help please.

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I don't know what brand fax 100 is. But if the memory is full you might try the following.
Unplug the power form your unit for 24 hours and then restart it. The memory should clear itself. ( you really have to unplug it not just shut off the switch if it has one).
There are reasons why the memory got full in the first place. Either the phone line was off and transmitted documents never sent or the receive function was disabled due to a paper jam, out of paper, or toner or a spent drum.
Good luck.

Posted on Jul 29, 2009

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3 Answers

I have an SCX-4521F and suddenly I cannot send or receive a fax. There is notification that a fax has been sent to me, but it does not print. When I send a fax, it tells me there is "no answer"...


Hi, I am Steve and I and going to help solve your issue.
I am going to start with the 2 simple things that may be causing this. Please accept my apologies if you have tried both of these solutions. If you have please let me know and we can go on to more advanced troubleshooting.
As the machine has suddenly stopped sending or receiving faxes I am assuming it was working prior to this issue.
The first thing to check is whether the machine is still setup to enter fax mode. the best explanation for this is directly from the Samsung support - click here for the instructions on ensuring automatic fax mode is enabled.
alternatively the memory could be full. again I am going to use the Samsung support site instructions to help you clear the memory - click here for the instructions and you want to clear the fax memory (option fax feature) if this does not work it may also be worth using fax setup and advanced fax - these will reset the fax machine to its factory defaults.
Please let me know if these solve your issue, if not we can move onto further troubleshooting?

Jan 13, 2011 | Samsung SCX-5115 Fax Machines

1 Answer

Memory full


This message usually shows up when you've received many faxes and haven't printed them, or when you have attempted to send faxes but they never made it and were kept in memory for a later date.
I would search in your user's manual how to clear the memory, since each manufacturer has a different way to do this, and the machine's menuing systems also differ from one manufacturer to another.
Good luck!

Aug 25, 2009 | Xerox WorkCentre Pro 635 Laser Printer

1 Answer

How do I get a fax conformation?


This is an excerpt of the User's Guide for your machine. You can download from here:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&dlc=en&cc=us&product=1138342&


Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these instructions to enable fax confirmation before sending any faxes. Select either On Fax Send or Send & Receive.
The default fax confirmation setting is Off. This means that the HP All-in-One will not print a confirmation report for each fax sent or received. A confirmation message indicating whether a fax was successfully sent appears briefly on the display after
each transaction.
To enable fax confirmation from the control panel
1. Press Setup.
2. Press 2, and then press 1.
This selects Print Report and then selects Fax Confirmation.
3. Press to select one of the following, and then press OK.

Off Does not print a fax confirmation report when you send and
receive faxes successfully. This is the default setting.
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
User Guide 65
Fax
Tip
If you choose On Fax Send or Send & Receive, and scan your fax to send from memory, you can include an image of the first page of the fax on the Fax Sent Confirmation report. Press Setup, press 2, and then press 2 again. Select On from the Image on Fax Send Report menu.

Aug 14, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Can't send faxes. Dials Ok but no connection to send fax


If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.

May 19, 2009 | Lexmark X4270 All-in-One Multifunction...

1 Answer

Can send faxes but cannot receive - shuts off after 2 rings


If you are unable to send the faxes, please try decreasing the modem speed and disabling the "Error Correction Mode." To decrease the modem speed, please follow the steps given below:

1. Press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 10 times till it reads "Max Send Speed."

5. Now press the "Right Arrow" button and choose "9600 bps."

6. Press the "Select" button.

To disable "Error Correction," please follow the steps given below:

1. Please press the "Fax" button.

2. Press the "Options" button 15 times till it reads "Advanced Fax" on the display.

3. Press the "Select" button.

4. Then press the "Options" button 11 times till it reads "Error Correction."

5. Now press the "Right Arrow" button and choose "NO."

6. Press the "Select" button.

Apr 19, 2009 | Lexmark X4270 All-In-One InkJet Printer

2 Answers

Memory full


Here is the user's guide.
Go to page 65 (page 81 on the reader bar on the bottom) and turn off Advanced Fax Operations > It will ask you if you want to print the faxes or erase them. Also, see page 80 ( page 96 in the reader) first. It explains what to do.

http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_465cn_EN_1269.PDF

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Dec 15, 2008 | Brother MFC-465CN InkJet Printer

1 Answer

Message error


sir,

You can only receive a fax by pressing *9* from the extension phone which is connected to the fax machine.*9* is an universal code. for more u can read up your user guide.

Sep 25, 2008 | Samsung SF-515 Plain Paper Laser Fax

1 Answer

I'm trying to send a fax, but the machine is not allowing me to type in the recipient's fax no. The display panel reads "File storgae is full. Please wait".


Sounds like your memory is full. Either reset the power or try to take the memory off, there is a button on Panafax machines, then send the fax manually.

Aug 19, 2008 | Panasonic Office Equipment & Supplies

1 Answer

CANNOT RECEIVE A FAX


Slim1234,
          A multitude of problems might cause receive problems, and the User's Guide has no "receive Problems" section under troubleshooting - so here goes:

        If I had to guess right off the bat, your problem is probably
that the FAX is in "FAX Storage" mode, and is out of memory.
In this mode, it will print FAXes until it runs out of memory.
See problem "g" below.

   a. Voice mail active on the line - if voice mail and FAX-2820 are
       set to answer the line on the same number of rings, there's
       no way to know which will answer first.

   b. Voice mail active on line - if voice mail is set to answer in
       fewer rings than the FAX, then the FAX will always lose
       (but you'll have no problems Xmitting).

   c. Call Waiting active on the line - the call waiting "boop" will
       kill incoming FAXes (and outgoing FAXes too, but your
       personnel will retry the outging ones until they succeed
       and you may only hear complaints about incoming FAXes).

   d. Your FAX-2820 is set to "Manual" or "External TAD" mode.
       Reset it to "FAX only" or "FAX/Tel" mode (depending on
       your office use of the FAX telephone line).
       How to do this: Menu/Set,0,1 <up/down to select mode>
                              press Menu/Set.
   NOTE: your LCD display tells you your receive mode:
       Mine says "Sleep 22:08 Fax", telling me I'm in "FAX only"
       mode, and its 10:08 PM.

   e. You've set the FAX to RING DELAY - if so, the FAX
       must win. Setting ring delay to 00 tells the FAX to answer
       the line silently (an advantage for a busy MD's office).
       How to change this: Menu/Set,2,1,1
       Ref: FAX-2820 User's Guide p.4-2

   f. You dont have a shared (FAX/human) line set to
     "Easy Receive"; if someone answers the call and
      Easy Receive is off, then they need to press START on
      the fax machine front panel or dial *51 and hang up.
      How to change it: Menu/Set,2,1,3
      REF: Fax-2820 User's Guide p. 4-2

  g. You may be set up for "FAX storage."  In this mode, received
      FAXes will be stored (and printed) until you run out of
      memory (quickly done on a Brother FAX-2820), then you
      get nada (but sending FAXes still works).
      How to reset this: Menu/Set,2,5,1 <up/down>
      REF: Fax-2820 User's Guide p.6-2

  h. You may have set up FAX forwarding.  In this mode, sending
      FAXes will work fine, but all incoming FAXes willl be sent
      to another telephone number.
      How to turn it off: Menu/Set,2,5,1 <up/down>

      If this laundry list of (sending OK, Receiving dead) scenarios
 doesn't resolve the problem, email your FAX number to me
and we'll do some cross-country FAX debugging.

                                  Dave in tech support
                                  amityjones71@gmail.com
P.S.
      The above features may have been set remotely by a
   nefarious (or somewhat knowledgeable) individual - remember
   that a little knowledge is a dangerous thing (even for
   FAXes). See (extensive) remote programming instructions
   on p.6-6 of the User's Manual.

        To print out the caller ID list - and possibly find out the
   source of the remote programming:
   Menu/Set,2,0,3 <up/down to "print report">, Menu/Set,
    Start, <Caller ID report prints>, Stop/Exit
   Ref: Brother Fax-2820 User's Guide p.A-3

Dec 20, 2007 | Brother IntelliFax-2820 Laser Fax

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