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My x box keeps saying open tray close tray - Microsoft Xbox 360 Console

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Try other games and movies in it to see if they work. If they don't your dvdrom drive is probally going bad and you will need to have it replaced. If you have any more problem you can contact my company http://cnktech.net/ and tell us your problem and we can help you.

Posted on Jul 30, 2009

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It thinks the tray is open. Try to reopen and close the tray. If it still says open, help it close with a finger. Don't force it enough to break the gears.

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When we start r X-box we put in a game and it keeps saying "Open Tray" and i open the tray then it keeps saying "Close Tray" then i close the tray and keeps on saying that how do i fix it??????


Try CPR in New York City. They are faster than the manufacturer, and cheaper! They have a usual turnaround of 3-5 business days. And if you become a fan on their facebook page, mention it and you will get a 10% discount.

Here is the link to their facebook page, it has all the info you need.

http://www.facebook.com/pages/New-York-NY/Cell-Phone-Repair-NYC/312054784441


Hope it helps!

Apr 05, 2010 | Microsoft Xbox 360 Console

1 Answer

Open tray comes up when loading a game?


Try tapping above the disk drive or if that doesn't work open the tray take your disc out close the tray. open the tray put ur disk back in and close the tray again.

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My xbox keeps telling me to open the tray and wont play the game. i blew it out,turned the power off and on.can anyone help


X-box's are notorious for having bad hardware. Chances are, the drive is faulty. You may need to have it serviced or replaced. If you still have a warranty on your 'Box, I would suggest calling Microsoft and discussing this more in depth with them. Good luck!

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1 Answer

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This has happened to me multiple times, but sooner or later, it will load, just keep at it. Try taking the disk out and closing the tray, then open and put the disk in and close the tray.

Dec 05, 2009 | Microsoft Xbox 360 Console

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i am having the same problem i think the warrenty covers it

Oct 13, 2009 | Microsoft Xbox 360 Console

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If the fan revs up to full speed in a few
min you got thermal prob ,


or could be lose connector on the
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X Box 360 Won't even attempt to read disc


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