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I tried to uninstall ca internet security from my pc and it won't completely uninstall. I get this message: Error E9011: You do not have sufficient privileges to install or uninstall CA Anti-spyware. Unable to update registry key: MACHINESOFTWAREClassesppctl.EncryptedExcluder Try logging on as Administrator I am the administrator. How do I fix it?

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Are you on Vista? If so, try going into CA Anti-Spyware folder, which may be under some other company name, and finding the uninstall icon, right click and "Run as Administrator" if the program still gives the error while uninstalling, I wouldn't know what to do next.

Posted on Jul 29, 2009

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Loaded Start disc. When installing my language disc 1, I get an 9123 error code and a message " there was an error in the application". I cannot uninstall, because I get messages "...


Version 3/4: Error 9123 during Language CD installation

This error message relates to Version 3 and Version4. If you receive a 9123 error message during language installation, try one of the following resolutions:
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Your hardware could be bad, or you may need to adjust your software settings.

Besides uninstalling and reinstalling the drivers; what else have you tried.

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