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My dishwasher is not dissolving the detergent and the dishes are not getting clean. What may be the problem?

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  • KEN LaPOINT
    KEN LaPOINT May 11, 2010

    Check to make sure the water is hot in the dishwasher once the cycle starts. If it's not, then the soap wont dissolve correctly.

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  • 117 Answers

Your heater element is probably not working. The heated water is what desolves detergent and consequentally cleans the dishes. you can check element for continuity with an ohm meter but will have to get below dishwasher. Kind of a pain, really. Hope this helps

Posted on Jul 29, 2009

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Posted on Jan 02, 2017

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1 Answer

Dishwasher does not dissolve soap


If you have hard water, use only a little bit of soap. And you will probably need to add a rinse agent too. The government recently outlawed phosphate in detergent - now most detergents don't clean very well and don't dissolve either. This map shows the hard water regions in USA:
http://www.citriclean.net/why-citriclean/

Mar 16, 2013 | Dishwashers

1 Answer

Our dishes are not getting cleaned. Food particles remain and spots are all over the glassware. The detergent comes out of the holder, but is hardly dissolved and ends up on the bottom of the dishwasher --...


If your sprayer arms are clear, you will want to check these things.
The upper arm attaches to a tube in the back of the dishwasher. If the support clamps come loose, the upper spray tube will not be flush with the tube and can't carry water to the sprayer arms.

Also, make sure your water temperature is hot enough to dissolve your detergent. It should be 140 degrees.
Finally, make sure your detergent is fresh. If it is several months old, it might have become affected by humidity and will not dissolve.
I hope this helps. If it does, please come back to Fixya and rate my answer

Jun 14, 2011 | GE Dishwashers

1 Answer

The soap does dot dissolve


assuming you are using the correct dishwasher detergent type and quantity recommended for the dishwasher, the likely cause for detergent not dissolving is that the water is not circulating well enough through the wash arm. Check the wash arms are clean. Do dishes come out clean? Run the dishwasher with a cup correct side up on the top rack. If it is empty at end of wash then there is no water in the top arm.

Is the detergent dispenser door open during wash cycle?
Also lack of adequate wash water template can cause detergent to remain undesolved. Hope this helps.

Feb 15, 2011 | Asko D1796FI Built-in Dishwasher

1 Answer

Some of the dishes are not getting clean, and the detergent packet is not disolving.


Be sure you're not blocking the detergent dispenser with dishes or pots & pans. If blocked, it won't open and the detergent will not dissolve. Put smaller items closer to the dispenser.

Jan 19, 2011 | KitchenAid 24 in. KUDI01IL - Multiple...

1 Answer

D/w doesn't dissolve deterg. & therefore not washing dishes


Do this test:
-Upgrade to a name brand detergent like Cascade or Electrosol.
-Do not over fill the dispenser cup
-Do not place large items near the door/near the dispenser cup.
-Make certain that both spray arms can spin freely after you load the dishwasher but before you close the door to begin the wash.
Please report back what you find, OK?

May 20, 2010 | LG 24 in. LDS 5811 Built-in Dishwasher

1 Answer

Dishwasher 3 in 1 detergent tablet not dissolving.


I believe that the instructions for using these 3-in-1 tablets is to place it in the open dish detergent cup, rather than in the closable compartment, since the tablet needs to get doused by a lot of water in oder to fully dissolve and be effective in getting the dishes clean.

Since the tablets are designed to dissolve more slowly, they are able to be used for the entire range of washing cycles. If it's a constant problem and you don's have an open detergent cup below or next to your closed detergent dispenser, just toss it into the bottom of the dishwasher instead.

The reason that the tablet isn't getting dissolved fully is because the door is preventing the tablet from dropping all the way out and the door is shielding the tablet from quite a bit of water spray.

Another option is to take a look at your owners manual for the dishwasher and see if they recommend these all-in-one tablets versus regular powered detergent and liquid rinse aid.

Hope that helps and best regards!

Jul 31, 2009 | Electrolux Dishwashers

1 Answer

Hotpoint dwt 10 dishwasher - the dishwasher tablet is not dissolving and remains in the bottom of the dishwasher after running a load therefore dishes arent cleaned!


I know it sounds strange, but many times when detergent dissolve, a failed heating element is to blame. The detergent needs that water to be hot to dissolve and activate the detergent.

Recommend you check the heating element for obvious damage/failure. When you run the full cycle, does the heating element get hot? If not, replacing it is not as hard as it appears. Post back here with further questions, OK?

If the heating element _is_ working, the other possibility is a failing wash pump motor, but depending on the age of your dishwasher, replacing

May 03, 2009 | Dishwashers

1 Answer

Dishwasher detergent won't dissolve


Recommend you stop using the gel and switch to a brand name powder - like Electrosol or Cascade. Never use gel, gel packs or tablets in any dishwasher. Avoid untra-cheap, generic powders.
If problems continue, a service call, with them checking that the heating element is working is the follow up step.
Good Luck!

Apr 02, 2009 | Whirlpool DU930PWSS Stainless Steel...

1 Answer

Detergent caked in holder after running a cycle, using Cascade


Try this before you jettison your current dishwasher. Yes, it is possible that the wash motor is getting weak, beginning to fail but:
Buy and use a box of brand name box of detergent powder Electrosol or Cascade. Stop using the generic powder and never use a gel or tablet in a dishwasher.
You will be amazed how how much better the detergent dissolves and the DW cleans.
Good Luck!

Mar 31, 2009 | GE 24 in. Profile PDW7800 Built-in...

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