Question about HP Compaq Presario CQ60Z Notebook
I have a computer with integrated sound in the motherboard. It recently stoped working, I tried downloading the drivers from intel and installing them, but the computer crashed after doing so, but when I disable the sound card in the hardware manager the computer is fine again. What would you do?
Get the drivers from HP. OEM manufacturers often modify the files to make changes to the configuration, and downloading updated drivers from Intel instead can cause problems...
You don't mention your model number, but if you go here you can enter it and access the files you need. See HP solutions here. or enter your model at the home support page and see solve a problem....
Otherwise you could run a custom scan at windows update and see what they offer you for your system....
See articles here and here.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jul 29, 2009
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Posted on Jan 02, 2017
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