Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp 7310 print cartridge alignment failed

I got a new cartridege and it still displays the same problem. I have ran the clean function as well. Please advice.

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Posted on Jan 02, 2017

vonnielsen
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SOURCE: how to align cartridge for hp officejet 7310

Click Start and then go to Printers and Faxes (XP), Printers(Vista), Devices and Printers(Win 7)
1. Right Click on your printer Icon 2. Go to Printing Preferences 3. Click the Features Tab 4. At the bottom of the window you will see Printer Services or Device Services. Click on it. 5. Choose Align Printheads on the list.
Try Printing Again. I hope I was able to solve your problem. :)

Posted on Feb 04, 2011

FixinFax
  • 3085 Answers

SOURCE: Problem for HP OfficeJet 7310 All-In-One InkJet

You must replace all ink carts with GENUINE HP carts to get a sucessful alignment.

Posted on Jan 19, 2010

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During cartridge alignment, the error message 'Print cartridge alignment failed' displays on the printer control panel....
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My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

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1 Answer

Problem for HP OfficeJet 7310 All-In-One InkJet Printer Hp 7310 print cartridge alignment failed


You must replace all ink carts with GENUINE HP carts to get a sucessful alignment.

Jan 19, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

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The printer wants to align the print cartridge, if you print out the alignment sheet, and then following instruction, place on scanner and scan it in etc, and it fails to callibrate, I have found it is because some of the information on the calibration page is not being printed correctly so therefore machine cant calibrate the print heads from it, this is normally due to poor quality cartridges or failing/empty print cartridge or cartridges, these use two I think, and I bet one of the colours from the colour isn't printing properly, replace colour cart if blacks look good. Below is a link to HP so you can see what a alignment page needs to look like to pass calibration, compare yours and you may find a colour is dodgy on it.

see HP's support information

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1 Answer

Hp officejet 7310 won't print in black


You people are stupid! After the first person detailed the problem, why do you reiterate by saying "me too, me too"? People come here looking for answers, not more of the same. Here's a suggestion. If you don't have a solution, don't say anything!!!

Mar 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

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I was having the alignment problem with the black cartridge. After changing the cartridge, try turning the printer off then back on after 5 minutes. It worked for me.

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2 Answers

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If the color cartridge doesn't print the color bars on the alignment page (either, redish pink, yellow or blue) then the alignment process will not finish. Same for the black. If the black cartridge is printing ok, then replace the color cartridge and try this again...

Jan 08, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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Press and hold " setup" button then press " option "  will skiip alignment

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You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!

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