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Hi i have a dyson dc 28. How do i recline it also the suckson i at the top of e handle where the red flap is. PLEASE HELP!!!

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  • Dyson Master
  • 15,167 Answers

Put your foot on the indentation on the side of the head and tilt the handle backwards.

The suction from the flap on the end of the handle will stop when it reclines. That function is to allow the use of the hose with the cleaner in the upright position.

dyson dc28 manual Google Search

Posted on Oct 05, 2017

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Posted on Jan 02, 2017

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Dysonteam
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SOURCE: My Dyson DC 28 won't lower. You're supposed to

Hi its Darran at Dyson.

So that we can help, please call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Posted on Apr 15, 2010

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SOURCE: my dyson dc17 vacuum handle won't recline.

The under carriage is misaligned itself or has broken.

Posted on Oct 06, 2010

askdyson
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Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: my dyson dc 28 is not working...the red power

    Hi there,
    I'm sorry to hear you're having difficulties with your DC28. It's probably best if you get in touch with us directly so we can help you resolve this issue as quickly as possible.
    You can call us free on 1866MYDYSON. We'll look forward to hearing from you.
    Kind regards,
    JackDyson Online Customer Support

    Posted on Sep 29, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: Dyson DC 28 won't **** from bottom

      Hi there,

      I'm sorry to hear you're having difficulties with your DC28. Please follow the steps shown in our online support guide to ensure everything is correct with the machine:

      http://www.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

      If this doesn't seem to resolve the issue, please get in touch with us directly so we can help - you can call free on 1866MYDYSON, or email askdysonUS@dyson.com.

      Kind regards,

      Jack
      Dyson Online Customer Support

      Posted on Nov 10, 2011

      • 4 Answers

      SOURCE: dyson animal dc 28 wont recline and therefore wont

      You DO NOT have to take your machine to a "certified technician" to fix this problem. See the photo above????? Simply slide a thin, flat-head screwdriver down and magically the machine will release. NOW: once it\'s released, simply examine the area where your screwdriver JUST slid down...see the dirt and gunk? DON\'T follow the MANY suggestions of adding lubricant "which only works for a short while" (by their own admission) WIPE AWAY THE DIRT AND GUNK and voilia! YOU are now a "certified technician" and you didn\'t have to sit through any technical school to get there! You go girl!!!!!!!

      Posted on Jun 01, 2013

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      How do I turn on my dyson dc 28?


      Hi Mik, it\'s Jack at Dyson.



      DC28\'s on/off switch is the red button at the base of the handle:



      turn-dyson-dc-28-ih2ybodgaojl4h32kizo1tii-2-0.jpg



      If you\'d like to take a look at the User guide for DC28, you can download a copy here: http://www.dyson.com/medialibrary/Files/Dyson/Support/downloads/US/Floorcare/manuals/dc28_opmanual_usa%20pdf.pdf



      I hope this helps, but if you\'d like any further advice you can reach our experts directly by calling 1-866-693-9766 (US), 1-877-397-6622 (CA).

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      I have a dyson dc 28 and I can't release the handle from the base so I can vacuum


      Hi there, it's Jack at Dyson.

      I'm sorry to hear you're having difficulty reclining your DC28.

      It's possible this could occur if an item such as a pen or pencil has been accidentally vacuumed up, and is jamming the changeover valve mechanism. This is easy to check for - after turning off and unplugging the vacuum, lie the machine on its side and open the duct inspection port, then remove any objects or debris:


      3f19c420-8644-4885-8370-d872546a2ec6.jpg

      If you can't find anything, but continue to experience difficulty reclining your vacuum, please get in touch with our experts directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

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      Hi there, it's Jack at Dyson.

      DC28 has a belt engineered to last the lifetime of the machine in normal use. It's part of the high-torque clutch mechanism and isn't user-replaceable. However the belt is protected by a sensor which shuts off the brush bar if something jams it, so it's unlikely the belt will need replacing.

      If the brush bar isn't rotating when your machine is turned on and reclined into the vacuuming position, it may just need resetting. To do this, please follow the steps shown in our Support video:


      If you need further help or advice after you've given this a try, please contact our experts a call on 1-866-693-9766 (US), or 1-877-397-6622 (CA). If a repair is needed, we can also confirm if this is covered under your free 5-year Dyson warranty.

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      Dyson will not recline


      Hi there, it's Jack at Dyson.

      I'm sorry to hear you're having difficulty reclining your DC28. This can sometimes be caused if an object - for example, a pen that's accidentally been vacuumed up - is jamming the changeover valve. This is easy to check for using the airway inspection port:


      4ce96bd8-e1d4-480e-9017-52a9ff6626b1.jpg

      If you're unable to find anything jamming the changeover valve but continue to have difficulty reclining your vacuum, please get in touch directly so our experts can provide further assistance. If a repair or a replacement part is needed we can also confirm if this is covered under our 5-year warranty. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA)

      Jul 21, 2014 | Dyson DC28 Animal Upright Vacuum New DC 28...

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      Hi Ashley, it's Jack at Dyson.

      I'm sorry to hear you've had difficulty with your DC41 Animal's brush bar. Although I note you've already tried resetting it, I would encourage you to try again - please make sure that you've reclined the machine into the vacuuming position as the brush bar will never rotate when the machine is standing upright. Try pressing the silver brush control switch (next to the red on/off switch) twice while the machine is turned on and reclined.

      If you do need further help after trying this, please contact us directly so we can confirm if we're able to help under the terms of your DC41 Animal's 5-year warranty. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

      Best wishes,

      Jack
      Dyson Online Customer Support
      www.dyson.com

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      Hi there,

      I'm sorry to hear you've had an issue with your DC28 wand. I'd encourage you to get in touch with us directly so we can help resolve this for you - please call us free on 1-866-693-9766, or email us at askdysonUS@dyson.com

      Best wishes,

      Jack
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      http://www.dyson.com/

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      Dyson DC 28 won't **** from bottom


      Hi there,

      I'm sorry to hear you're having difficulties with your DC28. Please follow the steps shown in our online support guide to ensure everything is correct with the machine:

      http://www.dyson.com/support/help.asp?article=1231&product=DC28-ANIMAL

      If this doesn't seem to resolve the issue, please get in touch with us directly so we can help - you can call free on 1866MYDYSON, or email askdysonUS@dyson.com.

      Kind regards,

      Jack
      Dyson Online Customer Support

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      1 Answer

      The handle will not release to lower the handle it is stuck in the upright position dc 28 animal model


      Hi there,

      Sorry to hear about the problem you're having with your DC28. You should find the cleaner reclines into the vacuum position easily when you place a foot on the cleaner head and lower the handle. If it's not doing this, please get in touch with us free on 1866MYDYSON, or email askdysonUS@dyson.com. One of our experts will be happy to assist you further.

      Kind regards,

      Jack
      Dyson Customer Service

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      My Dyson DC 28 won't lower. You're supposed to step on the front and lower the handle. It won't work. What's up?


      Hi its Darran at Dyson.

      So that we can help, please call our Helpline on 1866MYDYSON.

      Kind regards
      Darran
      Dyson Customer Service

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