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Dyson DC25 vacuum cleaner.The electrical on/off switch will not stay on

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  • Dyson Master
  • 1,239 Answers

The switch should be replaced with a new one.

Posted on Oct 02, 2017

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There is a reset button on the side of the brush bar head. Press it.

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Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: Dyson DC25 Animal Cleaner Head Stays Off the Floor

    Hi there,

    I'm sorry to hear you're having difficulties with your DC25. I'm sure we can help resolve this - please give us a call free on 1-866-693-9766, or email us at askdysonUS@dyson.com so we can provide assistance.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Posted on Feb 15, 2012

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: dyson dc25 power switch wont stay on

      Hi Chett,

      I'm sorry to hear you're having difficulty with your DC25. If the switch doesn't seem to be working correctly, I'd encourage you to get in touch with us directly as we'd appreciate the opportunity to provide further assistance.

      You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US). Please have the machine to hand when you call, so one of our advisors can run through some troubleshooting with you.

      We'll look forward to hearing from you.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Posted on May 15, 2012

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      1 Answer

      Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


      I can think of three things that could be wrong.

      The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

      The internal drive belt is worn, or the nylon bush that it runs on.

      The clutch is worn out.

      The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

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    • Mar 18, 2016 | Dyson Vacuums

      Tip

      Dyson DC25 - Removing and refitting the cleaner head


      To remove and refit the cleaner head of your Dyson DC25, please follow the simple steps shown in the video below. This procedure applies to all Dyson DC25 variants.<br /><br />For further help and advice please visit <a href="http://www.dyson.com/">www.dyson.com</a> and click on Support. <br /><br />Dyson Customer Service<br /><br /><utube src="S4mouxQ_udo&feature=related"><br />

      on Jun 22, 2011 | Dyson DC25 Vacuum

      1 Answer

      Dyson dc25-cleaner head keeps coming off when vacuuming


      Hi Michael,

      I'm sorry to hear about the issue you're having with your DC25. If the cleaner head won't stay attached to the machine in use, you may want to make sure you're attaching it correctly. The link below may help:

      http://www.dyson.com/support/help.asp?article=1158&product=DC25-ALLFLOORS

      If this doesn't help, or if the cleaner head appears to be damaged in any way, please get in touch with us directly so we can provide further assistance. You can reach us on 1-866-693-9766 (US), or 0800 298 0298 (UK).

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Jun 12, 2012 | Dyson DC25 All Floors Bagless Upright...

      1 Answer

      Dyson DC25 Animal Cleaner Head Stays Off the Floor


      Hi there,

      I'm sorry to hear you're having difficulties with your DC25. I'm sure we can help resolve this - please give us a call free on 1-866-693-9766, or email us at askdysonUS@dyson.com so we can provide assistance.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com

      Feb 14, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

      3 Answers

      I have to hold down the power switch for my dyson (DC 25 all floors) to work.


      hi.
      it sounds like the catch on the switch is stuck or broken.
      it may be worth spraying it with an electrical switch cleaner to see if that helps.
      if not, you will have to replace the switch as they are not repairable.
      switches can usually be bought from electrical repair shops .
      the switch and wires are basic enough, but unclipping the plastic around the switch can be tricky, and usually involve at least one hidden screw on a dyson, so you may want to consider getting an experienced repair engineer to do the job, to avoid damaging the plastics.

      May 04, 2011 | Dyson DC25 All Floors Bagless Upright...

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