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Why does my mouse courser keep freezing?

My mouse courser keeps freezing about every 2 days. I have a wired mouse. I have tried different ports on my pc but, that doesn't help. I have to shut down my PC to get it to work again. GOD bless and thanks for any help.

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  • Computers & ... Master
  • 3,498 Answers

You have answered your own question... be restarting every two days you are cleaning and clearing your systems ram memory, history,,,etc,,,
Sounds like you have a lot of stuff running that isn't necessary..ALWAYS clear your history,,, its would be good to shut down every night and restart fresh everyday...

Posted on Sep 30, 2017

  • 1 more comment 
  • Neil Williams
    Neil Williams Sep 30, 2017

    I do that but, it doesn't help.
    Thanks for your answer.

  • Carlos Ayala
    Carlos Ayala Nov 21, 2017

    Since your question does not state any technical information that can be associated with your issue, i.e. OS, CPU, MB, USB version and the make/model of mouse, I will have to generalize the most likely answers. It seems to a be either a driver issue, an infection of some sort or the result of an infection. I will attempt to explain. Most devices come with their own driver disks, but users seldom install them because Windows automatically recognizes the device. However the driver windows uses to initialize the device may be a "generic" or "Windows default" driver, not the "OEM/specific" driver written for the device by the manufacturer. Most wired mice and keyboards do not require more than the "generic driver", but if your mouse/keyboard has extra "programmable buttons" then the manufacturer's drivers should be installed as a rule. I would check the manufacturer's website for the latest drivers available, if any, download and install them to see if that alleviates the situation. Keep in mind that all versions of Windows install updates, it is very likely the original mouse, USB or Motherboard driver that used to work, was overwritten by a newer version that may have compatibility issues. Many older devices simply are not compatible with the newer Operating Systems and unfortunately neither the Manufacturer nor Microsoft is willing to pay their programmers to rewrite drivers for every type of hardware that has been sold over the years, even if the device was very popular. They would rather you "Upgrade" to the latest version, which for most implies buy a new one. Then of course there is the possibility that your system is suffering from infected or corrupted system files. Without more information, actually running tests/scans it is virtually impossible to determine. You may however, consider going to Bleepingcomputer.com and downloading some of their troubleshooting and cleanup tools. You may even sign up and post your issue with them. Learn about basic and advanced troubleshooting from their very in depth knowledge pool of videos and tutorials. They have many helpful qualified technicians and consultants that would be willing to help you troubleshoot your system at no cost or for a small donation. Again depending on your OS (Operating System) I would recommend you download these 4 or 5 programs and run them in this order: 1) RKill, which kills or stops any malicious processes so that you can successfully scan your system for viruses or malware. 2) Adwcleaner this program is very effective for removing malware and trojans. 3) Malwarebytes Anti-Rootkit to remove any difficult or embedded viruses or rootkits from your system. If your OS is Windows 7 or 8 download and install 4) "Combofix" (If you have Windows 8.1 or 10, skip "Combofix" and run CCleaner) as it will do a deep clean scan of your system and find pretty much anything the other two programs did not. Finally 5) CCleaner, this will clean up your temp files and your registry removing all the traces that have been left over from disinfecting your system and from all the files and registry entries of programs updates, and installs/uninstalls over the month/years depending on whether or not you have been servicing your computer. As a reminder I am offering you information that is freely available on the web and is typical of what a paid service would provide you, they may use these tools or others in order to resolve your issue. But since these are free and effective and proven to work, I am confident in recommending them. Understand that these are generalized recommendations based on the limited information you provided, so there is no guarantee that these methods will resolve your issue and I of course cannot be held responsible for any issues arising from the recommendation and use of these tools. These tools I have recommended are safe to use in the hands of a qualified technical person. I personally use them and the knowledge gleaned from Bleepingcomputer.com on a daily basis. If you are a novice/newbie then I recommend you look to "youtube" for videos on how to use these programs before attempting to run them as they can damage your OS if misconfigured or used incorrectly. Again if you are not willing to research the programs before utilizing them, then please do not attempt to use them. Instead, I would recommend you take your system to someone that understands the complexities of computer software/hardware repair. I hope this post is helpful to you or another person that may need some guidance or generalized help.

  • Parshiv Luthra Dec 03, 2017

    I guess that the usb goes to sleep mode when you put your computer to sleep or standby.... Sometimes corruption od certain windows drivers do that. Can you try a clean install od windows?

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SOURCE: Mouse freezes

I had the same problem. The following solution from 3M support fixed it. We Normally see this problem on laptop computers running Windows XP. There is a power management setting in the Device Manager, which controls the USB Root Hub. Often this setting is selected to "allow the computer to turn off this device to save power". When control of the mouse is needed again, the computer is unable to turn the device back on. To remove this power management feature follow the instructions below. 1. Right click on the "My Computer" Icon on your Windows Desktop 2. Select "Properties" from the Menu 3. Click on the "Hardware" tab in the system properties window 4. Click on the "Device Manager" button 5. Click on the (+) plus sign next to "Universal Serial Bus Controller" in the Device Manager 6. Locate the "USB Root Hub" (Note: there may be more than one, and you will need to change all of them), double-click on the "USB Root Hub" to access the properties windows for that device. 7. Click on the "Power Management" tab 8. Remove the checkmark from the box containing the following option "Allow the computer to turn off this device to save power" 9. Click "ok" 10. Close the Device Manager and all other open Windows Test the Mouse to be sure that the new settings are working. You should now be able to leave the mouse unused without it being turned off by the operation system.

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Type of your O.S (Operating System) Windows, MAC, Linux Etc?

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Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud




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SOURCE: Dell Dimension 9200 keeps shutting down and won't start up

the key issue on the uncommanded shutdown is the POWER LED. If upon shutdown, the power LED Flashes AMBER, then the power supply is suspect.

If no flashing amber indication, then the next think I check is the heatsink (Processor overheating) remove, clean and apply arctic Silver heat transfer paste, see if the issuje goes away

Last but not least if the system is failing to boot, and displays a 3 4 diag LED code, then you may have a RAM module that is bad or may just need reseating. Running diags off of the Rersoujrce CD is something to look at too

Posted on Mar 28, 2009

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Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th


Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

Feb 18, 2013 | Computers & Internet

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Mouse keep freezing , i did clean the mouse thinking its was dusts but it keep freezing did unplug and try other usb ports , same probleme


if you are using windows xp it does have some problems. update your copy of windows using windows update, or remove too many programs on startup and/or reinstall your mouse driver if it includes one.

Jun 19, 2010 | Dell U0636 Mouse

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Mouse freezes


If it is wireless try putting in some new batteries and moving the receiver to a different USB port. You could also try moving or disabling any other wireless equipment nearby to see if that could be causing it.

If it is a wired mouse try a different USB port, making sure it is plugged in directly rather than into a USB hub, re-installing the driver and rebooting the PC. With more information I could help further.

Jun 03, 2010 | Macally dotMouse (DOTMOUSEMM)

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TWO PROBLEMS - #1 - MOUSE POINTER FREEZES, ALONG W...


You may be a victim of spyware/maleware infections. You will need to have your system cleaned. This should help resolve your issue.

I would recommend trying CCleaner first to see if this helps you. Please keep in mind this will not rid your system of everything just keep you a float and offer you a fighting chance.

Please keep me posted and updated on your issue. I am here for you and will see your issues out till resolved.

Have a great and wonderful day :)

Thank You
Please do not hesitate to contact support :)
Frank
Live-Tech
1-888-361-8511
http://www.mylive-tech.com
http://www.itsupport.co.cc

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If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

1. Try to use different batteries just to make sure that it's not a power issue.
2. Connect the wireless USB dongle into different USB ports of the computer.
3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue).
4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

Thank you and good luck!

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try it in another pc, if it has the same problem then replace it.

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Is this a wired or wireless mouse?

If this is a wired mouse, try connecting it into different USB port or different computer so that you would know if there's a problem with the USB ports or with the computer or with the mouse.

If this is wireless, try the following:

1. Replace the batteries of the mouse.
2. Make sure that the mouse is turned ON.
3. Try connecting the USB wireless adapter of the mouse into different USB ports.
4. Connect also the adapter into different computer.
5. Make sure that there's no interference between the adapter and the mouse such as wireless phones, cell phones and other wireless devices.

Wireless mouse, cordless phones and cellphones are all running at 2.4Ghz frequency, so if there's a wireless device that's running on the same wireless freq, then it would interfere with the mouse that would cause the mouse not to work.

If same problem occurs after checking everything, then contact the manufacturer of the mouse for RMA (repair).

Have a great day!


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Let me know how it goes..

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