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My mac book turns on but theres only a gray screen that has a picture of a file with a question mark beside it

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Your pram battery or hard drive has failed. Find a start up CD/DVD and boot from it and try and repair the drive. If the drive is seen it has forgotten or lost its "blessing" as the boot drive. Go to control panel and choose the hard drive as the boot device. If you cant see the hard drive then the hard drive has failed for whatever reason.

Posted on Jul 28, 2009

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Posted on Jan 02, 2017

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How do I get my picture icon back on my dash onMac Book Pro


Click on mac screen to bring up Apple Icons at the top of the screen such as Finder File Edit and Go. Click on Go and scroll down to Applications and click on it. Open the Application list and find the picture icon you wish to be on the dash. Drag the picture icon down the screen to the bottom and it will be there for you.

Sep 09, 2014 | Computers & Internet

1 Answer

Why is my macbook air a1466 showin a file with a question mark when i turn it on and how do i fix it


http://support.apple.com/kb/ts1440

A flashing question mark appears when you start your Mac Symptoms

If you see a flashing question mark when you start your Mac, it's probably because it can't find the system software it needs to start up. Usually, all you have to do to get your Mac back up and running is remind it where its software is.
Resolution

If your computer starts up normally after a brief delay, you probably just need to reselect the startup disk in Startup Disk preferences. It's normal to see the flashing question mark when a startup disk has not been selected. In most cases, reselecting the startup disk is all that is required to resolve the issue.

Sometimes, your computer may not start beyond the flashing question mark.

Tip: If your computer has a gray screen (with no flashing question mark) startup issue, see Mac OS X: Gray screen appears during startup.

Check the mouse and keyboard

This issue might occur if a mouse or trackpad button is pressed during startup. Make sure the button isn't pressed.

If the issue persists, shut down your Mac with its power button, disconnect any external mouse and keyboard, then turn on your Mac with its power button. If the flashing question mark issue persists, reconnect the keyboard and mouse.

Additional steps

If your Mac still starts to a flashing question mark, follow the steps below. If any step resolves the issue, you don't need to continue to the next one.

  1. Select your Mac OS X startup disk with Startup Manager by restarting and holding the Option key. After your Mac starts up, restart again to verify that the flashing question mark does not appear.
  2. If the issue persists, insert your Mac OS X installation disc. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc.

    MacBook Air note: On a MacBook Air, there are two options for starting up from Mac OS X media: Either connect a MacBook Air SuperDrive to the MacBook Air via the USB port and restart the computer, holding down the C key during startup, or use Remote Install Mac OS X to startup from a system software DVD that's located on a partner computer. Once started up from Mac OS X media, skip to step 3.

  3. Restart the computer, then hold the C key during startup.
  4. From the Utilities menu, choose Disk Utility. Don't click Continue.
  5. Select your Mac OS X disk (named "Macintosh HD" by default) in the left side of the Disk Utility window.
  6. Click the First Aid tab.
  7. Click Repair Disk to verify and repair any issues with your Mac OS X startup disk.
  8. After repairing the disk, try to start up normally.

    Important: If Disk Utility finds issues it cannot repair, you may need to back up as much of your data as possible (or use Time Machine to back up to a different disk), then erase the disk and reinstall Mac OS X. You should back up important files and data before erasing a drive. Erasing deletes everything on the hard disk (including things on your desktop). Also, you can install Mac OS X onto an external disk, start from the external disk, and use Migration Assistant to transfer items from your usual internal Mac OS X startup disk to the external disk, then erase the internal disk and reinstall Mac OS X.
  9. If the issue persists, and Disk Utility didn't find any irreparable issues, quit Disk Utility, quit the Installer, select your disk when prompted, and restart.
  10. If the issue continues, reset PRAM. Note: After resetting PRAM, if the computer starts up normally, reselect the startup disk in the Startup Disk preferences.
  11. If none of these steps resolve the issue, start up from the Mac OS X Installation disc and reinstall Mac OS X.
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Mar 30, 2014 | Computers & Internet

1 Answer

I was using my I Book G4 when it stopped responding. I powered down and restarted. When it began restarting it went to a gray screen with a file folder in the middle of the screen. the file folder had a...


Hi ,
take out the battery for 5 minutes , this resets the computer , , if this does'nt work , put in a bootable disk and try to recover the system ...........let me know if this works , i can advise futher
Goodluck Roy

Aug 27, 2011 | Apple PowerBook G4 Mac Notebook

1 Answer

My Mac Book will only go as far as a blue screen with a folder flashing a question mark. What does this mean?(also there's a ticking sound near the DVD drive when i first start up)


The DVD ticking sound is normal and happens every time you power on. The blue screen of death is not normal. The flashing question mark means corrupt start up file. Re-install the operating system or insert disc 1 of your gray install disc and go into disk utilities and select repair permissions. Then select repair hard drive.

Oct 19, 2010 | Apple MacBook 13"White /2.0Ghz Intel Core2...

1 Answer

My comp froze and when i tried to turn it back on i got a grey screen


When this happens, it's usually about the hard drive, AND if there's also a question mark on the gray screen, it's definitely about the hard drive. I'd try installing the operating system software again. BUT before you do that, check out Mac's users support forum; I've found tons of help there, and it's fast, easy and free!

Jul 11, 2010 | Apple MacBook Mac Notebook

1 Answer

My screen is on but just have a small camera in the middle of the screen blinking.. G4 power book can you help?


I seen a blinking folder with a question mark in the middle in folder, in the middle of a display screen, but not a camera.

Either way, you are not able to access your main desktop so that is where I want to help.

A blinking folder with a ? in middle, is an indication that your bootable Mac OS X volume cannot be found.

If you do, I would first recommend you try this procedure first:
(PRAM Reset)
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} • First, hold in your power button for approximately 10 seconds to do a hard shutdown, if you have not already turned your Mac off.

• Once your Mac is shutdown, you will need to perform what is called a PRAM reset (Parameter RAM)
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously .

• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Now, hold the keys down until the computer restarts and you hear the start up sound for the third time.
• Release the keys and allow the Powerbook G4 to start up.
------------------------------------------------------------------------------
If this still returns you to a blinking ? folder, try this process:
Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} DISK UTILITYYou can use your Mac OS X install disc to repair your hard drive and Mac OS X volume using Disk Utility. Click the link below to try this procedure.
* Apple Support Link:
Use Disk Utility to Repair Disk

Should neither of these processes work and you still boot up to a flashing ? folder, then your only recourse is to use your Mac OS X installation disc and perform an Archive and Install procedure.
----------------------------------------------------------------------------

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} This procedure also allows you to save your applications, files and folders without the old directory interferring with you then accessing those files and creating a new Mac OS X Directory.

Here is the Apple Support Link for that procedure:
Archive and Install



This should get your Powerbook G4 back to normally functionality without any serious data loss.



Regards,


-Mactechtrainer

Feb 02, 2010 | Apple 15" PowerBook G4 Aluminum 1.67 GHz...

1 Answer

Help wanted to get rid of Blue Screen on my Mac G4 laptop


Hello
If your hard drive is full, then it can cause this problem. To empty the hard drive, deleting the files that you don't want anymore, you will have to use another Mac, and plug a firewire cable between the two.
Then press on the "T" key on your G4 (for target mode). You should see on the other mac's desktop your hard drive and everything in it. You can use the free software Disk Inventory X to get rid of the files that take too much space and that you don't need.
If that's too complicated, you can also try to boot the mac holding the shift key at startup, that will deactivate extensions and you will probably have access to your desktop. Then empty files and reboot.
Hope this helps

Aug 05, 2009 | Apple iBook G4 1GHz 256mb 40GB Combo 14"...

1 Answer

Powerbook G4 wont start up, shows a file folder with a ? mark....


The hard drive is probably on it's way out. You can get and run Disk Warrior and you could repair permissions and such but the hard drive is probably on it's way to the grave.

A couple things though. It isn't enough to just put the disk in, you need to hold down "c" while the computer starts for it to try to run off your disk. You can then try to repair permissions and fix the disk from the installation program that starts. When the Install OS X screen comes up (looks like a desktop but with the big dialog box in the middle) click on Utilities at the top and then on Disk Utility. HERE IS APPLE'S SITE for you to read about how to try to repair your disk. I've found that this sometimes works and may help it work enough for you to get your files off, but may not.

Another method would be to get another Mac, and hook the two together with a firewire to transfer your files, then reinstall OS X in your ailing computer. Go HERE to read about this technique.

Feb 19, 2009 | Apple PowerBook G4 Mac Notebook

1 Answer

Gray Screen


that screen shows up when it cant find os ? try and reinstall the os again. if it shows no destination to install to then it could be a easy as a bad harddrive or in a worse case bad logic board

what year is it and screen size, i'll try and find a service manual for you

Dec 28, 2008 | Apple iBook G4 (Z0AZW13397068) PC Notebook

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