Question about HP OfficeJet J4580 All-In-One Laser Printer
I bought the cartridge from HP. I have no idea why it is giving me this error after a month of working just fine.
Sometime these machines are too picky....
Please try to work through the steps in this article to reseat the cartridge, and possibly clean the contacts. Also see here, or to test the cartridges here. Check compatibility here.
Try a partial reset. Sometimes this will clear a false error message.
Here's a link to your home support page, in case you have further questions...
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Posted on Jul 28, 2009
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Posted on Jan 02, 2017
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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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