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Hi my instalation disc will not work so i got in

Hi my instalation disc will not work so i got in touch with you and i could install the printer which was great however although the printer flashes ready it will not print as it says cannot find software is this because i bought a new computer anita price

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  • operation887 Jul 29, 2009

    windows xp

  • operation887 Jul 29, 2009

    the install information came with my epsom but it is dented and the computer will not accept it the printer is stylus 66 epsom and i have windows xp

  • operation887 Jul 29, 2009

    epsom stylus 66 my disc will not work the printer is saying its ready but when i try to porint it says cannot find software

  • efs_perpends
    efs_perpends May 11, 2010

    What make and model of printer? Did you install the software onto your new system?

  • Fabricio Holguin May 11, 2010

    What kind of operating system does your computer run?

  • Jotist May 11, 2010

    Which OS are you using, and what brand is the printer, also, where did you get the install software?

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Here is a link to the home support page for your printer. If you go here, you can download the printer driver for xp and a utility that will help you print from a web browser. Download and install both of them. You can also access manuals for help with installation, etc. from this page. You can probably order a replacement cd from Epson support here.
Install the printer drivers and utility, and make sure you have used the Printer wizard to Add a printer (see control panel>printers and faxes)...Then try to print.
If you can't print, see MS articles here and here to help you sort it out.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jul 29, 2009

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Hi, check your documents/drivers folders and see if one was created. If it's there open it and click on setup it should install the software.
If there is no folder, go to the printers website and download the software.

Posted on Jul 29, 2009

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Hello my friend, can you reinstall new software recommended for your printer. Try to check if the software you install is the exact match of your printer then also try to check if your hardware component connection is properly connected also the ink level of your printer.

thanks

Posted on Jul 29, 2009

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