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I am using the Olympus DSS Player Pro for medical transcription and have been for 3 years. All of a sudden when I click on the file to transcribe, it comes up with an "INACCURATE FILE WAS SPECIFIED". So, I went into my laptop and transcribed that night with no problem. HOWEVER, the next day I got the same error on my laptop!!! Tried several different files with the same problem. Deleted the program and reinstalled it with same problem. Also, reset my registry 24 hours and still have the problem. Ran virus check. No problem found.

Any suggestions? Losing money here!!!!

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  • jadavis Feb 02, 2008

    I'm having the same problem. Thank you, thank you for the answer. At least I'm able to listen to the file at all at this point! I am able to listen to the file when I save it to my desktop and then click open. However, I am not able to get it to open right from the company's website for whom I work. Is there a way to get it to open directly from the website rather than having to save it to my desktop first? I'm wondering if I ought to just do a system restore and undo the updates that I just allowed on my computer (the first time I've allowed updates in a year, so I'm sure it's the update issue). Any ideas would be very welcomed. Thanks!



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You might have found out by now, this is happing because of the Windows updates back in November. An update is preventing the audio files from launching with the DSS Player. I found out that you can open the audio file by right-clicking the file and selecting open. Later releases of the Olympus software will not experience this issue.

Posted on Dec 14, 2007

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I Noticed this problem after installing Xp service pack 3.. i uninstalled it and it worked.. try uninstalling the latest windows patch u installed and check if it works.

Posted on Jul 25, 2008


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1 Answer


Hello your foot pedal don't need drivers but you need for sure a transcription software, the pedal will required a program to work together to control your audio files for example you can get a Olympus transcription software that will be compatible with your pedal, at or you also can used

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I am using the Olympus AS-5000 DSS Player Pro v 5 Transcription Kit which works well if my clients are using an Olympus digital recorder. Now I have a new client using her Phillips 9500 digital recorder...

Yes, save the file as normal. Then copy it. then rename the copy with a format the phillips likes

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I have an Olympus Digital Voice Recorder WS-311 M and a new Macbook Pro. I cannot seem to download to my Mac

"DSS Player Version 7 (Vista Compatible) Item: #147467-410
DSS Player version 7.x provides computer support for Olympus DS-Series, WS-Series and VN-3200 and VN-5200 PC digital voice recorders using Windows 2000 Professional, XP Professional, XP Home, Vista, and Windows 7.
Functions include USB file download, file playback, editing files, conversion of DSS files to WAVE format, and archiving files. The installed application provides for the purchase of an optional Plus upgrade that enables splitting and joining files, and compatibility with voice-to-text transcription software.
The CD also contains DSS Player for Mac that provides computer support for Olympus DS-Series, WS-Series, and VN-3200 PC and VN-5200PC digital voice recorders on Macintosh platforms using Mac OS 10.3 and later, excludes: DS-3000, DS-2000, DS-660, DS-330, DS-320, DS-150, DS-10 and DM-1. Functions include USB file download, file playback, editing files, conversion of WMA and DSS format files to AIFF format, archiving files, and splitting and joining files. This MAC software version is not compatible with older foot switch RS-25, only the RS-27.
Item #147467
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Price: $29.99

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Re: Play button on DSS AS-2300 Transcription player

several solutions you can try.. first of all, convert it to wave and try to play it (file. convert to wave)

if it is for all dss files, then the program may have to dll files that updated and will not work now

depending on operating system... windows xp media edition maybe the cause would be my first guess and there would be no fix for it...
2nd guess... service pack 3.... try to uninstall the program and reinstall it... and if you have service pack 3... go thru control panel and uninstall service pack 3 if you have it

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Foot switch will not respond.

The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.


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best of luck.....

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Could it be that the files are just being regularly accessed by one of the server admin tools and the DSS Player application interprets an open file as 'being transcribed'

What happens when a copy of a .DSS file is made to an operators machine and then loaded locally for transcription?

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