Question about HP 2175V All-In-One Thermal Printer

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When i turn the printer on it tries to print a scan and starts making a clicking noise for about a minute then get an error message "scanner failure", turn power off, then on. I haven't scanned anything so I have no idea what is going on. Did have a storm with a couple of power outages but no damage to system

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I would uninstall this printer reboot reintall printer get latest updates check printer queueThe print queue displays information about documents that are waiting to print, such as the printing status, document owner, and number of pages to print. You can use the print queue to view, pause, resume, restart, and cancel print jobs.Make sure you clear all unfinished jobs

Posted on Jul 28, 2009

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See if the scanner's transport lock is turned to latch position

Posted on Jul 28, 2009

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MP800R: Error code:201 - Printer can print but not Scan!MP800R: I can use the printer for printing al right, but when I try to scann I get a message that I should close the printer, and read the manual...


Error code:201 occurs due to USB conflict or software not running properly....

Solution#1: Take out the scanner from USB port... shut down the computer.... then restart the computer and plugin your USB plug in anyother USB port(not the ealier one).. Then check if that works.

Solution#2: Click on Start > Click on Run > Type Services.msc press ok.... on the services window check for "Still Image Service" right click on it and select properties .. then click on stop then start(if it is already stoped then click on start).... also make sure the Startup Type: Automatic....

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MP800R: Error code:201 - Printer can print but not Scan!


Error code:201 occurs due to USB conflict or software not running properly....

Solution#1: Take out the scanner from USB port... shut down the computer.... then restart the computer and plugin your USB plug in anyother USB port(not the ealier one).. Then check if that works.

Solution#2: Click on Start > Click on Run > Type Services.msc press ok.... on the services window check for "Still Image Service" right click on it and select properties .. then click on stop then start(if it is already stoped then click on start).... also make sure the Startup Type: Automatic....

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Scanner not working


Hi Jkey !

As per the information you have provided, I understand that you are receiving an error "No scan option refer to the documentation" on the printer, when you try to print from the front panel of the printer (I mean from the printer's side).

However, plz provide me the proper error message so that I can assist you in the best possible way. If you are unable to scan from the printer's side, then try to scan from the computer and check if it is working or not. It should work when you try to scan from the computer, if not there may be a communication issue between the two devices.

To check the communication perform the below steps:

IF the printer is connected via USB cable, then perform below steps:
Useful scripts For Windows XP:


To isolate the issue I suggest you to try scanning from the Windows Image acquisition(WIA) wizard on the computer.

Follow the below steps to Scan using WIA
1.Verify that the all-in-one product power is turned on and the printer cable is properly connected.

2.Click Start then Click All Programs then Click Accessories then Click Scanner and Camera Wizard.

3.Follow the Scanner and Camera Wizard instructions to scan images to the computer.

If you are able to scan fine using the above steps, please write back to me along with the exact error message.

With Regards
Mike.

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Error response on hp psc 2355 AllinOne printer,scanner, copier


Issue The product displays an 0x ... error code when printing (for example Error: 0xf0af8004 ). These error codes indicate that the product has an internal condition. Solution Use the instructions below to resolve the issue by restarting the product.
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  2. Open the cover of the product and remove the print cartridges.
  3. Close the cover and wait for the Insert Ink Cartridges message to display.
  4. Disconnect the power cord from the back of the product and wait for one minute.
  5. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  6. Open the cover and reinsert the print cartridges.
  7. Close the cover. If prompted, print a calibration page.
  8. Reconnect the USB cable, and try to print a print job from the computer.
If these steps did not resolve the issue, please let me know.


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adonscott
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if your having a different error message pls indicate the exact error that you are getting.

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