Question about Cell Phones
What do you mean can't view incoming messages? Are you saying that the messages are coming in to the Inbox of your BB but cannot open it? Or the messages are not longer coming in to the Inbox?
If the messages are in your Inbox but cannot open it, follow the instructions below:
1. Remove the battery for 5 minutes while the BB is ON.
2. Put the battery back and turn the BB back ON.
3. Check if you could read the messages.
If you get the same problem, clear the cache on the browser you are using for your BB. Check the link below for the instructions:
If your phone is synchronized with your e-mails in Outlook or webmail, you have to make sure that you could open the e-mails from the Webmail.
If you are no longer receiving e-mail to your BB. Contact your e-mail provider.
Posted on Jul 29, 2009
Can I just confirm that when you do try to chat with someone using BlackBerry Messenger, is the person's status you are chatting with set to Available?
At the same time, is your status also set to Available?
And, after sending a message to the person, do you ever receive an audible sound or a vibration from the device that a message has been receieved (even if you cannot see the message)?
Posted on Jul 28, 2009
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Posted on Jan 02, 2017
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