Question about Canon imageRUNNER C3170I Color Copier

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E000-20-0081 Error Code Model #Canon C3170i How do I enter the service mode?

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  • nadeaugail Jul 29, 2009

    How do I remove the drum? Is there a place where I can download the service manual for the Canon C3170I Copier?



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For IR models press star * then press 2 & 8 keys at the same time and then press * again,

(if there are star (*), 2 or 8 key are not working, it's not possible to get enter in the setup mode.

for NP model there are a small push button inside the front door (press with a thin pin because there is a very small hole to push) to enter in the setup mode.


Posted on Jul 28, 2009

  • Lee Hodgson
    Lee Hodgson Jul 29, 2009


    I'm not quite sure how to remove the toner drum from that particular model because it's an office model.

    Canon don't provide a manual on their website but you can call them on 1-800-OK-CANON or visit the website here >>>>>>>




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Canon2202ir E0000-000 This error code deals with the fuser unit. It is saying that the fuser is not warming up. It needs to be reset in service mode.

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Dec 21, 2015 | Office Equipment & Supplies

1 Answer

Error code 0255

Hello, I belive the error of your machine is E225.
In that case E225 means CIS light quantity error.

Normal light-up of the lamp fails to be
confirmed at the time of power-on and
shading correction when a job starts.

Disconnect and then connect the connector, Replace
the document lamp (xenon tube), Replace the CIS,
Replace the inverter PCB, Replace the reader
controller PCB

If you do not know how to do that please call a service tech.

Nov 02, 2013 | Canon imageRUNNER C3170I Color Copier

1 Answer

How to clear e004 for ir3170

The SSR has a short circuit.The DC controller PCB is faulty.The SSR used to drive the fixing heater is found to have a short circuit.The error must be reset in service mode COPIER - FUNCTION - CLEAR - ERR.

Feb 21, 2013 | Canon imageRUNNER C3170I Color Copier

1 Answer

My canon C3170i shows error E000001-0010

Product : imageRUNNER 5070 / 5570 / 6570 Title : Fuser noise and intermittent E001 code Error
The upper fuser roller section makes a noise and intermittently error code E001 occurs Workaround : In this case, the UFR Shutter inside the upper fuser roller was installed reversed (180 degrees out of postion). Installing the UFR Shutter in the proper orientation corrected the problem. Note: the UFR shutter installed in the reversed position will cause a noise and block the Main Thermistor when the shutter should block the Sub Thermistor. In turn, the shutter will block the Sub Thermistor when the shutter should block the Main thermistor. This will cause improper temperature for the Upper Fuser roller and cause the error code. suggested to go in service mode and reset the error, and see if it will solve the problem. If the problem presist, a code will appear and that will be the one we should work on. So we did clear the error, and the machine is functioning.
Entering service mode: press Additional Function > press 2 & 8 at the same time > press Additional Function again Clearing the Error: press Copier > press Functions > press clear > press Err > press Ok. Restarting the Machine:Power off then On.

Oct 12, 2011 | Canon Office Equipment & Supplies

1 Answer


its ITB HP detection error.

Possiblle solution is to clean/replace the HP detection sensor and/or detection sensor seal.

The best solution is to call service...

Jul 27, 2011 | Canon imageRUNNER C3170I Color Copier

1 Answer

How can i cancil error 0004 ?

To clear the error code you must enter service mode level 1 first. Once in service mode you choose in the following order Copier>Function>Clear select ERR and push ok. At this point it would apprear nothing has happened but in fact the error flag has been cleared. Shut the machine off. Now turn on. If your error was minor and your cleared the cause of your error E000004 then the machine will operate as it did before the flag went up. If you get the error code again look for a Canon trained tech in your area to correct the issue. If you do not know how to get in to the service mode level 1 your best to search for entering service mode canon. As I don't want to promote persons without expertise entering the machine service and adjusting things without any backgound. Good Luck

Jun 25, 2011 | Canon imageRUNNER 5000 Copier

1 Answer

Alert light on says to press ok button, nothing happensm always says check printer push ok

That's an older model, it gives no error code until you enter service mode and get the code. Service mode is only available to service techs since there several things you can do in there that could ruin your printer. You can find the nearest Canon service by calling 1-800-828-4040

Feb 04, 2010 | Canon PIXMA MP780 All-In-One InkJet...

2 Answers

How do i set SMTP setting in canon imagerunner C3170i

press add func button press system settings press network settings scroll to the bottom press email settings smtp settings can be entered on this screen along with email address will only work if you have an exchange mail server

Oct 29, 2009 | Canon imageRUNNER C3170I Color Copier

1 Answer

E code E000-00-0081

hi, check once again if it's E000-00-0081 code. i just looked in the service manual for that machine and there's no E000-00-0081 code. the only one pointing to E000 is this: insufficent temperature rise of the fixing unit at power-on.
the one pointing to 0081 is:
p-sens-p when value of this position is lower than 255 it will indicate an error code: E020-0081. you can check it in service mode which you can enter by pressing combination: *28*(star-28-star) try specifing some more detailes, e.g. when it occurs

Jul 24, 2009 | Canon imageRUNNER C3170I Color Copier

2 Answers

As to enter SERVICE MODE canon imagePROGRAF iPF700?thanks

Service Mode - With power off, hold paper feed (paper select) button and info button while powering on, release after initializing screen.

Mar 13, 2009 | Canon iPF700 InkJet Printer

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