Question about Tomtom GO 920 GPS Receiver

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TomTom will not power on. Green light is lit.

Purcahsed in March 2008. Donloaded upgrade from TomTom and now the unit will not turn on. Since unit is now older than 1 year - TomTom does not fix them! Will I buy another TomTom? What do you think? I am holding $400 worth of trash! ANyone know of a person willing to work on TomTom's garbage? Here I come GARMIN!

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  • ekiernozek Jul 29, 2009

    I have tried the various "fix's" that TomTom Tech support has provided. Since I can not even get the unit to power up, I can not do a factory reset of the unit. My home computer is also no recognizing the unit when it is attached.
    There are instances when I get the TomTOm screen to come up and then it will go into the "remove card with he big red X" and in some cases it will roll up a screen with all of the parameters on the 920.
    Someone indicated that the unit may need a new battery. I may try it; however, the unit will not power up corretly in the craddle at the computer.
    All of my problems started when I downloaded the most recent "upgrade" from TomTom.

    Ed

  • ngadiscounts May 11, 2010

    First off, even though it won't power on push the reset for 20 seconds using a paperclip. It is located on the bottom of your TomTom. This is normal after a upgrade. If it still will not power on I buy broken TomTom's

  • ngadiscounts May 11, 2010

    Have you tried resetting it? Use a paperclip and insert it in the hole on the bottom that says reset and gently push in the paperclip until you feel a click then hold it in for 20 seconds.

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  • 171 Answers

Try holding the reset butoon for 30 seconds.

Posted on Nov 05, 2009

  • ngadiscounts Dec 01, 2009

    Try holding the power button down for 30 seconds.

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