Question about HP OfficeJet 7310 All-In-One InkJet Printer

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7310 won't print magenta

All of a suddent the 7310 stopped printing magenta. It says it's aligned right and cartridges are cleaned. There's absolutely no magenta response whatsoever yet no error messages from the printer. This happened all of a sudden.

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Re: 7310 won't print magenta

Either you are out of magenta ink or your cartridge is dirty. Just because you've run a cleaning job doesn't mean the printer will fix the problem. The best thing to do is take your cartridge out and use a paper towel to gently clean the head (where the ink comes out). Once you wipe away the gunk you should still get the three colors on each pass of the paper towel over the head. If you only get two colors (yellow and cyan) then your magenta is empty or dried out (happens with ink cartridges used past their expiration date). The only thing you can do then is get a new in cartridge.

Posted on Jan 10, 2008

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Hp 3210 not printing magenta and leaving large quantities of magenta ink in printer blobs on right side of paper

defective cartridge; make sure you buy ANY cartridge from a REPUTABLE, not cheap, cartridge company.

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HP C6180 all in one printer My printer will not print light magenta and magenta, all the other colours are fine. Tried everything Any suggestions Thanks Paul

This problem seems to be with the printheads of the printer If magenta ink cartridge has enough ink inside it and if print heads are damaged then you need to replace this printer.....

But still if u want you can follow the below mentioned steps :

If it is not printing in light magenta and magenta than you can try the below mentioned steps :

Step 1 - First clean print heads from the menu of the printer. You can look for clean printhead option under printers menu - Tools - Clean Print Heads.
Now print and see if it is printing or not. If issue is not resolved then move on

Step 2 - Check if your magenta ink cartridge & Light magenta ink cartridge has ink in it or not...if it is empty or if has very low ink then.....
replace it with a new ink cartridge......and now it is going to aling the printer....While it aligns it is going to make noise and will show a message printer aligning or alignment in process.
While it aligns dont touch the keys of the printer or dont interrupt in between the process otherwise hardware of printer might get damaged and you have to replace the whole printer
...and just wait...till the printer display shows the regular menu...

Note : - * During Alignment printer is going to consume more ink, so make sure you have enough ink in all the cartridges or otherwise it does not have enough ink in it
alignment process will not be completed properly.

Steps 3 - If it prints an alignement page then it is ok, check if all the colours on the alignment page and if all the colours are fine then ur issue is resolved...
for verifying you can print another document.If it does not print any alignment page then you can try printing an alignment page from the printers manually from the printers menu.

Now if it has resolved the issue then it is fine or else last you can try re-setting the printer.

Re-Setting the printer :

- Press and hold the "*" key.
- Press the "#" key and release both keys.
- Display should say "Enter Special Key Combo" then release the keys and press "1", "2" and "3" buttons in sequence.
- then you will get few options, now look for an option that says System Information or System Menu
- Press "OK" on System menu and look for an option Semi full re-set
- Press "OK" Button.Now printer will shutdown automatically and will turn on automatically after few it is going to align the printer..
- Now it will make noise for few minutes wait till then and when you see regular screen on display then print a document and see if issue is resolved or not.

If issue is not resolved then you need to replace the printer. If it is in warranty then contact Hp customer care and they will replace it for free.

Feb 25, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My Canon Pixma ip3300 prints on top of an absolutely perfect printing, a sequence of stripes colored in magenta, the stripes are 2,7 mm wide and are 2,7 mm apart from each other. All other functions of...

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Canon mp730 has stopped printing magenta. We had just changed all the other color tanks (black, cyan, yellow) and magenta stopped printing. We then found we had dislodged the magenta tank (was...

Unclip it again and clean contacts on both printer and cartridge with a lint-free paper and a little alcohol (isopropyl alcohol if you have it). Clip it back and run the head cleaning and alignment routine; that should be enough.

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Print Cartridge Fails to align HP 7310

I was having the alignment problem with the black cartridge. After changing the cartridge, try turning the printer off then back on after 5 minutes. It worked for me.

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1 Answer

Magenta printing as yellow

Well, first off, are the alignment, and nozzle check sheets looking good? If not, then work on that. If so, then we have a problem. Try creating a test sheet in Word. Make red, yellow blue & black text and see if anything else prints wrong. Get back to me!

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