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It sounds like your phone is in do-not-disturb. Press the blue key. Press the no (# key) until you see DND, then press Yes (* key). Press Turn off (0 key).
If there is a problem with the connection, or low bandwidth, you can change the protocol to just use G 7.29 to improve performance. That is if the PBX supports it.
No you cannot.
The Mitel 5212 uses propitiatory software unlike SKYPE which uses open architecture software.You IS Dept. could invest into a Teleworker Server and you could have all of the features of your office phone at home.
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