Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Refrigerator/Freezer not getting cold

I just purchased a used refrigerator (GE side-by-side). It has been plugged in for 3 days now, and the refrigerator is around 65 degrees and the freezer is down to 40 degrees. It was unplugged and sat in a garage for a few weeks. I had to throw out all my food because it all defrosted. Does anyone have any ideas? I don't want to put a lot of money into it since it is 8 years old.

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  • bonniej Jul 28, 2009

    We cleaned the coils and all the fans seem to be running. There seems to be airflow also.

  • bonniej Jul 29, 2009

    It wasn't tipped, but I am going to unplug for a few days (couldn't hurt) and see if that helps. I'm almost out of solutions. I appreciate all the suggestions!

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Two questions need to be answered. 1) When you moved it, did you tilt it over or lay it down? I did that to a frig. I had and it wouldn't get cold after that. I fixed it by unplugging it and letting it sit for a couple of days. It worked fine after that. I'm just a consumer (not an appliance mechanic) but what I was told that when tilted lubricant flows where it shouldn't be. Then when turned on again it gets pumped everywhere. Unplugging it and waiting a few days lets it settle back to the bottom. 2) If your frig. is now in the garage and there is no climate control (the garage is hot) the frig. won't work as well.

Posted on Jul 29, 2009

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Make sure the condenser coils are clean and the condenser fan is running (the fan is at the back of the machine at the bottom, behind the panel). Could be that while it was being moved around, something got in the way of the blades.

There is also a fan inside the freezer, that you should check. Open the door and close the door switch and listen for a fan. Feel over the vent in the back for air flow. If this fan stops circulating air, the interior coils freeze over, and all the cold air descends to the floor of the freezer.

Good luck!

Posted on Jul 28, 2009

  • StanStihl Jul 28, 2009

    If the fans are running, and the compressor is running (back in the back with the fan) then there are only a couple things left. The compressor could be bad, and only sound like it is compressing, when it no longer really is. The freon could have leaked out. Both off these are pretty expensive and require a pro.

    If the compressor isn't running, the overload/restart breaker could have broken (if you unplug the
    unit, you can pull it off the side of the compressor and see if it
    "rattles" when you shake it). If it rattles, it's a cheap and easy
    replacement. Or the defrost timer (which is probably on the main board) could be stuck and the unit is on defrost. That's somewhat expensive, but still possible to do on your own. Or the compressor could be shot. That is definitely expensive, and you will need a pro.

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Is the fan on the condenser coils spinning? (back side of unit behind the bottom access panel.)

If it is not, the heat extracted from the fresh food/freezer compartments is not being sufficiently dissipated.

As a short-term fix, you can aim a box fan (a regular ol' room/window fan) at the condenser coils.

Posted on Jul 28, 2009

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