Question about Logitech QuickCam Pro 9000 Web Cam

2 Answers

Just bought logitech pro9000 & cannot get the webcam to work...

When i plug it into the usb port like asked,it doesnt recognize me doing this & doesnt connect,i must be the only person who this has happened to! many thanks paul

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  • pinkieqpr Jul 28, 2009

    hi,i have downloaded the driver but still it is not connecting when i plug in the webcam,thanks paul

  • pinkieqpr Jul 29, 2009

    hi,i uninstalled everything & re-installed the driver on the link you gave me,came upto the bit saying to plug my cam into the usb & again it isnt working,still asking me to plug into the usb,thanks paul

  • pinkieqpr Jul 30, 2009

    when you go to the control panel,there is nothing for device manager!

  • pinkieqpr Jul 30, 2009

    also while trying all of this i havent switched my firewall off at any time or my anti virus! thanks paul

  • pinkieqpr Jul 30, 2009

    really fed up with this,you give me details to go to my computer then my device manager ofwhich it isnt on the control panel,the only device manager i found & you cant click onto properties,how can i fix this when the instructions arent even accurate?!

  • pinkieqpr Aug 04, 2009

    hi,i still cannot get my cam working,is this because my usb on my computer is:- each usb is 500 mA powered

    i noticed it says on the box usb 2.0
    please let me know if this is the problem,ive been told it is but not too sure,many thanks paul

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Depending on your windows operating systems of you might need to go to their web site and download driver to run your device both drivers are under the support section I have the link for the software you need to download to make you can run the unrecognized message means that your computer does not have the proper drivers to run the device here is the URL all you have to do select your operating system http://www.logitech.com/index.cfm/435/3056&cl=us,en?WT.ac=sc|downloads||dd a quick tip if 32 bit download doesn't work or your computer doesn't understand the file try the 64 bit

Posted on Jul 28, 2009

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  • Lrobby14 Jul 28, 2009

    Going to this website will download the proper drivers

  • Lrobby14 Jul 28, 2009

    ok no go huh well you can try this uninstall all prevoius software that came with your web cam then install the new driver from the website dont plug your cam in till youv finish installing the new software this might solve problem because if you left the old it some time get all confusied and messed up when you add the new oone if that dosnet work i have one more idea but go ahead try this one

  • Lrobby14 Jul 29, 2009

    ok if you go to your control panel and look for something that says device manger look for your cam. download the driver but don't run just save it on your desktop then in device manger right click on your cam if the device is not working it usually has a yellow triangle next to it from there after right clicking on the cam say properties then say update driver from there give it the file you saved on your desktop if this doesn't work in the same driver menu instead of updating it un install it then use the just open the file on your desktop if and questions please feel free to ask.

  • Lrobby14 Jul 30, 2009

    im sorry the directions i have given you were unclear i only have one my method that might solve your problem when you plug in the cam click on the message that appears it should hopefully pull up a windows in the window tell the computer to browse for the drivers and that download link i gave you is the file it wants so save the file to your desktop don't run it and tell the window that's the file you want it to search i hope this helps sorry if it doesn't

  • Lrobby14 Aug 04, 2009

    ya that also could be the problem

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  • 31 Answers

Hi

Please uninstall the USB drivers and reinstall it

Posted on Jul 28, 2009

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