Powers on but will not remove any moisture

It seems these units only last about a year or two before this happens. Unless you can get it replaced under warranty (mine had 5 year warranty) you probably will be better off getting a new one. They leak their freon out and then just run, usually forming ice near the top of the unit in the front. Classic case of not enough refrigerant.

There's a filter in front. pull your bucket out to remove the filter above it . check to see if its dirty also check the coil that maybe dirty also and see if the fan is turning in the back

Having the same problem also.

find the reset button