Question about 2wire (1000-000057-000) Modem

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2wire modem not broadcasting wireless signal

I have a newer laptop running Vista, and i recently set up wireless service through qwest. I had to backdoor vista left and right just to connect to the wireless signal to begin with, but now it seems like the modem does not broadcast a wireless signal anymore (my laptop and 3 other laptops [running xp pro] can not detect any wireless signal sitting 5 feet from modem). any ideas as to what's going on?

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  • jr1tt8r Dec 03, 2007

    I you were pretty much dead on, Lindigaf. When i did call tech-support, they pinged my modem, had me on hold for 30 mins, then said they'd send someone out to check the phone box. a week later they got here, i described what was going on, and the tech guy told me that they were having some problems with these 2wire modems. they fixed the problem (after giving us this one) but did not do a recall. He tested my modem, found it didn't find ANYTHING, set up a new modem, and everything worked fine. They didn't change the body style at all on the non faulty modems so the only way to tell if you have a bad one or not is to try and find out. he also told me "don't listen to customer service if they tell you to press the reset button! that sets everything back to factory settings and we have to come back out to reprogram these modems."

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Hey I was given a high speed Bell Sympatico interent system and I even had 7 different modems installed in one year and even including 2 new 2wire modems..

Firstly all of the problems were firstly related to the fact there was no Bell high speed cable actually in my area, even though i had paid for a high speed interent service for years too.

and the problmes were next directly also to the mostly pretentious, incompetent Bell technicians.

Do first use an interent speed test site to verify your actual supplied interent speeds and do always tell the ISP that you want real high speeds and real service from them rightfully ..

FINALLY THEY BELL SYMPATICO WOULD CORRECT THEIR SYSTEM PROBLEMS , AND FINALLY GAVE ME EVEN A FIBER OPTIC CABLE CONNECTION TOO, AND IT WOULD RUN GOOD FOR 3 WEEKS next till another fool, a Bell technican make some other LINE changes and my system became slow, problemed,

THUS SO MANY TIMES now I had discovered firsthand what the right hand of BELL,ca giveth the left hand can take away.. for it seems everytime they the techs do make new line changes my own ISP address next would change AS A RESULT too and lead to some of the new problems...

So I again called Bell tech and they next tend to do a ping and do something else and so for another short period their interent system would work till... the other hand had taken it away..

Continue to give them the techs hell for they deserve it and tend not to tell the truth as to what the real problems are.

If you have a 2 wire modem you do not need firewall software too and you can turn it off.

Posted on Dec 30, 2007

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Are the lights on the modem detecting any connection? is your line still programmed for broadband? if your modem is connected at the phone exchange and the connection is at your house and all and none of your computers can connect to the net, not even the primary computer and you have called your technical team for broadband (can be company policy sometimes to call them) you may need a replacement modem. Tech support should do a ping and other tech things to try to get you connected. you may have a faulty modem which if it is new then you should be entitled to a warranty replacement. if it is a simple setting on your computer they should be able to resolve this, i know that when vista first came out there were a lot of support issues with bband providers being able to support the users.

Posted on Dec 01, 2007

  • lindigaf Dec 04, 2007

    who is ur broadband connected with?

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