SOURCE: Whirlpool Ultimate Care Heavy Duty Washer will not spin
It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
http://www.fixya.com/support/r385252-replacing_motor_coupling_whirlpool_top
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
SOURCE: Whirlpool Ultimate Care II, Quiet Wash, Super
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
http://www.fixya.com/support/r385250-replacing_motor_coupling_kenmore_top
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
Now...a washer that fills and doesn't do anything, or stops right after the wash cycle and then does not advance to the rinse cycle and drain is commonly caused by a lid switch malfunction. The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:
http://www.fixya.com/support/r385198-replacing_lid_switch
If the switch requires replacement, a new one can be purchased on line at searspartsdirect.com, pcappliancerepair.com, repairclinic.com, appliancepartspros.com. Just use your model number as your search criteria. All these sites offer competitive pricing, so shop all them for the best price.
Take note of your symptoms:
1. Washer fills, may or may not agitate, will not advance to the rinse cycle, and will NOT drain - lid switch.
2. Washer fills, does NOT agitate or spin, but WILL drain - motor coupling.
If you still have questions, please let me know. If the suggestions I have listed do not match your washer symptoms, please post back and elaborate more on what the washer is/is not doing. That way I can provide you with better assistance. I hope this information is helpful to you.
SOURCE: Find serial and model number
Hello. for a top loader look here
SOURCE: Ultimate Care II washer will not agitate or spin
Your lid switch could be the problem. It has 3 wires: black red which are hot and green which is ground. Unplug that lid switch and check for continuity between black and red with the lid shut. This video shows where the lid switch is located
If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61
SOURCE: My whirlpool ultimate Care II Heavy Duty Super
The motor coupler may be broken. Many Whirlpool®-manufactured washers use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. You may need to replace it.
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