Question about Lexmark X5470 All-In-One InkJet Printer

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Alignment problem- says to remove tape from cartridges, not sure what tape or what cartridges.

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Did you recently install new ink cartridges?
See below, or go here and enter your model # , choose tech support and search "change print cartridge" for detailed instructions with pictures.
Overview
This article provides general instructions on how to change the cartridges on Lexmark Inkjet and All-In-One printers.
Procedure
1 Ensure the All-In-One printer is powered on. No image.
2 Lift the scanner unit or access door (per right-hand image).
The cartridge holder will move to the center of the Inkjet or All-In-One.
3 Press down on the cartridge carrier latch to raise the carrier lid.
4 Remove the used cartridge. NOTE: If you are removing both cartridges, repeat the preceding two steps for the second cartridge. No image.
5 Remove the protective tape from the back and bottom of the new cartridge(s).
WARNING! Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
6a Insert the new cartridges into their respective carriers. The image at right illustrates inserting the color cartridge.
6b The image at right illustrates inserting the black cartridge.
7 Close the carrier lids so that they remain closed. See image above in Step 3. No image.
8 Close the access door or scanner unit, taking care to keep your hands out from underneath the scanner unit as it is being closed. No image.
9 On some All-In-One units, the control panel display will prompt you to load paper and print an alignment page. NOTE: The scanner unit must be closed before you can start a new scan, print, copy, or fax job. No image.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

How to Change the Cartridges on Lexmark Inkjet and All-In-One Printers ID: ENUS32244 Overview
This article provides general instructions on how to change the cartridges on Lexmark Inkjet and All-In-One printers.
Procedure

NOTE: These instructions are general, and your specific Inkjet or All-In-One may appear different than the pictures below; however, the steps are the same.
Step Action Image 1 Ensure the All-In-One printer is powered on. No image. 2 Lift the scanner unit or access door (per right-hand image).
The cartridge holder will move to the center of the Inkjet or All-In-One.

Alignment problem- says to remove tape from - pattlnk_3232007_1123-01%20open%20scanner%20unit.jpg 3 Press down on the cartridge carrier latch to raise the carrier lid. 4 Remove the used cartridge. NOTE: If you are removing both cartridges, repeat the preceding two steps for the second cartridge. No image. 5 Remove the protective tape from the back and bottom of the new cartridge(s).
WARNING! Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges. 6a Insert the new cartridges into their respective carriers. The image at rAlignment problem- says to remove tape from - pattlnk_1202009_2024-color_install.gifartridge. pattlnk_1202009_2024-color_install.gifAlignment problem- says to remove tape from - pattlnk_1202009_2016-black_install.gifage at right illustrates inserting the black cartridge.
<img src= 7 Close the carrier lids so that they remain closed. See image above in Step 3. No image. 8 Close the access door or scanner unit, taking care to keep your hands out from underneath the scanner unit as it is being closed. No image. 9 On some All-In-One units, the control panel display will prompt you to load paper and print an alignment page. NOTE: The scanner unit must be closed before you can start a new scan, print, copy, or fax job. No image. Still Need Help? If you require additional assistance, please contact Lexmark Technical Support. NOTE: When calling for support, you will need the machine/model type and serial number (SN) of your printer.
Please call from near the computer and printer in case the technician asks you to perform a task on one or both of these devices.

Posted on Jul 28, 2009

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I don't know how to install the cartridgre on my new printer J 3680 Could you please tell me how? Thanks,


Follow the instructions below to install the print cartridges for the first time. Installing print cartridges Step one: Install the print cartridges Follow these steps to install the cartridges.
  1. Open the cartridge door. The carriage moves to the far right side of the product. Figure 1: Open the cartridge doorc01133347.jpg
  2. Remove the new cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pink pull tab. Figure 2: Remove tape from cartridgec01107115.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.Do not remove the copper strips. They are required electrical contacts. Figure 3: Do not touch the ink nozzles or copper contacts.c01107116.jpg
  3. Slide each new cartridge forward into the empty slot. Then gently push theupper part of the cartridge forward until it clicks into place.
    • Insert the tri-color cartridge into the left slot.
    • Insert the black cartridge into the right slot.
    Figure 4: Insert the cartridgec01107117.jpg
  4. Close the cartridge door.
Step two: : Align the print cartridge The product prompts you to align cartridges every time you install a cartridge. You can also align the cartridges at any time from the control panel, or byusing the software you install with the product. Aligning the cartridgesensures high quality output.
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
  2. Press OK. The product prints an alignment page.
  3. Place the alignment page print-side down on the scanner glass.
  4. Press OK to scan the alignment page. When the scan finishes, the alignment is complete.

NOTE: If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Load unused plain white paper into the inputtray, and then try the alignment again.

Sep 13, 2010 | Office Equipment & Supplies

2 Answers

Even with a new cartridge inserted, the printer does not print properly. The printer does not indicate that a new cartridge is needed. How do I clean the printer head? It is a HP Photosmart C3180 al in...


Step one: Complete the alignment process If you have already installed new print cartridges, follow these steps to complete the alignment process.
  1. After installing a new print cartridge, wait at least 20 seconds for the print cartridge alignment process to start.
  2. Wait for the print cartridge alignment process to fully complete.
  3. Make sure that the alignment page has printed on plain, white paper that has no other printing on it. If you need to create a new alignment page, load the tray with letter or A4 unused plain white paper and turn the product off and on again to create the page.
If an alignment page does not print when the product is turned on or off, the issue is resolved. If an alignment page continues to print when the product is turned on or off, you should replace the cartridges with new HP cartridges. Continue to Step two: Remove the print cartridges. Step two: Remove the print cartridges Follow the steps below to remove the cartridges. NOTE: When you remove and install the same print cartridge, the unit will not align the print cartridge as the unit remembers the alignment values for that print cartridge.
  1. Press the Power button to turn the product on. The Power button is lit when the unit is on. Figure 1: Power button lit c01336350.gif
  2. Make sure that the paper tray is down, and letter or A4 unused plain white paper is loaded in the paper tray.
  3. Lower the access door until it stops. Make sure that the print carriage moves to the right side. Figure 2: Lower the access door c01336351.gif
  4. Wait until the print carriage is idle and silent, and then using your thumb, lightly press down on a print cartridge to release it. Figure 3: Print carriage c01336352.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black or photo print cartridge, remove the print cartridge from the slot on the right.
    Figure 4: Proper position of the print cartridges c01336353.gif 1 - Tri-color print cartridge 2 - Black or Photo print cartridge
  5. Pull the print cartridge toward you and out of its slot.
Step three: Install the new print cartridge
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 5: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket.
    • If you are installing the tri-color print cartridge, slide it into the left slot.
    • If you are installing a black or photo print cartridge, slide it into the right slot.
    Figure 6: Print cartridge locations c00652788.gif 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print cartridges
  3. Close the print cartridge access door. Figure 7: Closing the print cartridge door c00652789.gif
  4. If you installed a new print cartridge, the print cartridge alignment process starts after about 20 seconds.
  5. The unit aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.
If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause The product aligns the print cartridges every time at cartridge installation or replacement to ensure the highest-quality prints. The alignment page continues to print when the product is turned on or off, or when a print job is started, for any of the reasons below.
  • The automatic alignment process is not complete.
  • The ink cartridges are not properly installed.
  • One of the ink cartridges is defective.
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The product needs to be serviced.

Aug 28, 2008 | HP Office Equipment & Supplies

2 Answers

How do i install ink cartridge for HP 4355?


Hi there,
To install the ink cartridge
1) Press the On button. After you press the ON button, wait for the print cartridge prompt before continuing.

2) Open the print cartridge door. Lift the print cartridge door. The print cartridge moves to the right side.

3) Remove tape from both cartridges. Pull the tab to remove the tape from both print cartridges.
Important : Do not touch copper-colored contacts or retape the cartridges.

4) Insert the tri-color print cartridge.
Caution : The device must be On before you can insert the print cartridges.
a) Slide the tri-color print cartridges into the left slot.
b) Push the top part of the cartridges firmly up and into the slot until it snaps into place.

5) Insert the black print cartridge.
a) Slide the black print cartridge into the right slot.
b) Push the top part of the cartridge firmly up and into the slot until it snaps into place.
c) Make sure both cartridges are secure, Close the print cartridge door.

6) Align the print cartridges.
a) Press OK to print the alignment page, (Make sure you have loaded plain white paper in the bottom tray,)
b) Remove the alignment page from the output tray.
c) Place the alignment page face down into the document feeder.
d) Press OK to scan the alignment page.
After the page has scanned, alignment is complete.

Hope this helps. Please rate my response.
Thanks
Have a good day.

Dec 01, 2009 | HP Office Equipment & Supplies

1 Answer

Instructions on installing & changing ink cartridges


Step ten: Install the cartridges
  1. Make sure the product is turned on. The On button is lit when the product is on.
  2. Lift the cartridge door. The carriage moves to the right side of the product. Figure 12: Lift the cartridge door c01331661.jpg
  3. Remove the new cartridge from its packaging and gently remove the plastic tape using the pink pull tab. Figure 13: Remove the tape c01331662.jpg CAUTION: Do not touch copper-colored contacts or retape the cartridges.c01331663.jpg
  4. Slide the tri-color cartridge into the left slot. Push the top part of the cartridge firmly up and into the slot until it snaps into place. Figure 14: Insert the tri-color cartridge c00620861.gif
  5. Slide the black or photo cartridge into the right slot. Push the top part of the cartridge firmly up and into the slot until it snaps into place. Figure 15: Insert the black or photo cartridge c00620862.gif
  6. Close the cartridge door.
Step eleven: Align the cartridges
  1. Make sure you have loaded plain white letter or A4 paper in the bottom tray. Press OK to print the alignment page.
  2. Remove the alignment page from the output tray. Figure 16: Print the cartridge alignment page c00620112.gif
  3. Place the alignment page face down into the document feeder. Figure 17: Load the printed alignment page c00620113.gif
  4. Press OK to scan the alignment page. After the page has scanned, alignment is complete

Apr 12, 2009 | HP OfficeJet 4315 All-In-One InkJet...

1 Answer

Test page printing at the time of printer powered on



s.gif Solution minimtop.gif The product aligns the print cartridges every time that print cartridges are installed or replaced to ensure the highest-quality prints. The alignment page will continue to print every time that the product is turned on or off until the alignment process is completed. NOTE: If you remove and install the same print cartridge, the unit will NOT align the print cartridges. The unit remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. Follow the steps below, in the order presented, to correctly complete a print cartridge alignment. s.gif Step one: Remove the print cartridges minimtop.gif
  1. If the On/Resume button is not lit, press the On/Resume button to turn the product on. Figure 1: Press the On/Resume button to turn the product on c00316907.gif
  2. Make sure the paper tray is down and there is letter or A4 unused plain white paper loaded in the paper tray.
  3. Lower the access door until it stops. Figure 2: Lower the access door c00316908.gif Make sure the print carriage moves to the center. Figure 3: Print carriage in the center of the printer c00316909.gif
  4. Wait until the print carriage is idle and silent, and then, using your thumb, lightly press down on a print cartridge to release it. Figure 4: The print carriage c00316910.gif
    • If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left.
    • If replacing the black print cartridge, remove the print cartridge from the slot on the right.
    Figure 5: The print cartridges in the proper position c00316912.gif 1 - Tri-color print cartridge 2 - Black print cartridge
  5. Pull the print cartridge toward you out of its slot.
s.gif Step two: Install the new print cartridge minimtop.gif
  1. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Figure 6: Remove the tape c00312625.gif 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.c00312564.gif
  2. Slide the new print cartridge forward at a slight upward angle into the empty slot. Using your index finger, push the print cartridge forward until it clicks into place. Figure 7: Insert the print cartridge c00316911.gif
  3. Close the access door.
s.gif Step three: Align the print cartridges minimtop.gif If you are installing a new print cartridge, the product begins to print a print cartridge alignment sheet. This may take a few minutes.
  1. Lift the lid of the product.
  2. Place the top of alignment page face down in the left front corner of the glass. Figure 8: Place the alignment page face down c00316913.gif
  3. Close the lid.
  4. Press the Scan button.
  5. The On/Resume light will blink during the alignment process.
  6. After the On/Resume light stops blinking, alignment is complete.

Feb 26, 2009 | HP PSC 1410 All-In-One InkJet Printer

1 Answer

Alignment / ink cartridge problem


You must replace both cartridges to perform a sucessful alignment.

Jan 12, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Have just unpacked new HP Photosmart C4200 All-in-One Cannot get machine to accept cartidges which werre supplied with the printer


NOTE: The product must be on before you can insert the print cartridges.
  1. Open the print cartridge door. Figure 7: Opening the print cartridge door c00880893.jpg
  2. Make sure the print carriage moves to the right. If it does not move to the right, turn the device off, then turn it back on again.
  3. Open the packaging and remove the tape from both cartridges. Figure 8: Removing the tape c00880894.jpg CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges.
  4. Hold the cartridges with the HP logo on top.
  5. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Figure 9: Inserting the print cartridges c00880895.jpgc00880896.jpg
  6. Push the cartridge firmly into the slot until it snaps into place.
  7. Close the print cartridge door.
Step eight: Align the print cartridges When a new print cartridge is installed, the product aligns the cartridge. Align the print cartridges at any other time by using the software installed with the product. Aligning the print cartridges ensures high-quality output. NOTE: If a print cartridge is removed and reinserted, the product will not prompt for an alignment. The product memory retains the alignment values for that print cartridge. Follow these steps to align newly installed print cartridges.
  1. When prompted, make sure that plain, white letter or A4 paper is loaded in the input tray, and then press the button next to OK . The alignment page prints.
  2. Lift the lid. Place the top of the alignment page face-down on the front, right corner of the scanner glass. Figure 10: Placing the alignment page c00880898.jpg
  3. Close the lid.
  4. Press the button next to OK . When the On button stops flashing, the alignment is complete and the page can be removed.

Nov 18, 2008 | HP Computers & Internet

1 Answer

I have a hpdeskjet f2180 and need to change the ink cartridges. How do I get to the cartridges to change them !


Installing print cartridges
  1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely when you try to remove them.
  2. Open the print cartridge door. Figure 1: Opening the print cartridge door c00906461.jpg Make sure the print carriage moves to the center. If it does not move to the center, turn the device off and then turn it back on again.
  3. Remove the tape from both cartridges. Figure 2: Removing the tape from a cartridge c00651128.gif CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges. Figure 3: Copper-colored contacts c00651129.gif
  4. Hold the cartridges with the HP logo on top.
  5. Insert the tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot. Figure 4: Carriage slots c00853116.jpg Figure 5: Inserting the tri-color cartridge in the left slot c00853117.jpg
  6. Make sure you push the cartridges in firmly until they snap into place. Figure 6: Pushing the cartridge in firmly c00853118.jpg Figure 7: Tri-color cartridge and black cartridge correctly installed c00853119.jpg
  7. Close the print cartridge door. Figure 8: Closing the print cartridge door c00906462.jpg
Aligning print cartridges The HP All-in-One prompts you to align cartridges every time you install or replace a print cartridge. You can also align the print cartridges at any time from the control panel or by using the software you installed with the HP All-in-One. Aligning the print cartridges ensures high-quality output. NOTE: If you remove and reinstall the same print cartridge, the HP All-in-One will not prompt you to align the print cartridges. The HP All-in-One remembers the alignment values for that print cartridge, so you do not need to realign the print cartridges. To align newly installed print cartridges
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray. The HP All-in-One prints a print cartridge alignment sheet. NOTE: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again.
  2. Load the print cartridge alignment sheet print side down on the left front corner of the glass with the top of the page to the left. Figure 9: Loading the alignment sheet c00906464.jpg
  3. Press the Scan (c00906465.jpg ) button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridge alignment sheet.

Jul 29, 2008 | HP Office Equipment & Supplies

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