Question about Samsung DLP HL-P5663W 56" TV

2 Answers

My samsung dlp 6167 freezes up, but now doesn't turn on at all.

My samsung dlp tv first had the lamp go out at 6600 hours on a 4.5 year old tv. i replaced it and worked good for a while then it began freezing up on me. the tv then would not start unless i unplugged it and turned it on tv first then time warner cable box. now it doesn't turn on at all...it also would turn off for no reason if you had not changed the channel in an hour or so. i am fed up because i asked samsung about this and they said this was not a problem with their tv's but it is obviously affecting a lot of owners.

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  • Dennis Schmidt Jul 28, 2009

    that doesn't help much...the tv also doesn't make the sound when you turn on a samsung...that little chime sound letting you know its powering up..

  • Dennis Schmidt Jul 30, 2009

    i tried leaving it off for over 12 hours and now it still doesn't turn on...why is it that you feel its the ballast fan...something is not turning on properly because there is no start up chime or picture at all

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Hi

The issue is occurring due to overheating. This has happened due to ballast fans not working or due to swollen capacitors on the main power supply board of the TV. These capacitors swell due to overheating, and we'll need to replace these cap.s. Unplug the unit from the power socket for 8-12 hrs. And after this turn on your TV, if you can see any picture on your TV then quickly go to service index menu of your TV.

You can go to service index mode of your TV by following the procedure.

1. TV turned off
2. Press 'Mute' then '182' then 'Power' buttons on the remote.
You are now in the Adjustment mode
4. Use the Channel up or Channel down to select the category.
5. Use the Volume up or down to enter the category.
Note--Some models may not have Category Selection.
6. Use the 'Channel up or down buttons to select item to be adjusted.
7. Write down the old value of the item before changing.
8. Use Volume up and down adjust the value.
9. When you have made all the adjustments you want turn the set off to exit.

Just in case you have to go back, write all the settings you can see on the screen.

Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks
Rylee

Posted on Jul 28, 2009

  • Rylee Smith
    Rylee Smith Jul 30, 2009

    As advised earlier the issue is occurring due to overheating. If you think the ballast fans are working fine and there are no capacitors on the main power supply board of the TV, then you need to replace the Power Supply Board on the TV.



    Please do accept the solution if the issue is resolved or else revert for further assistance.

    Thanks
    Rylee

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  • Master
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I have a Samsung "61". Mine would also lose sound when it went through one of its moods. We got about 6600 hours on the first bulb, 9000 hours on the second, and have about 9000 on third and holding. I kept pressing the "ON' button and killed the cable feed while doing it. The TV "Temp" light would keep showing up as well as the lamp button flashing.
After a battle of "wills" the human race won. Since the lamp is sensitive to cool downs and we live in a cold climate, we just leave it on. The rear of the set is subject to "Dust Bunnies" and I think there is some magnetizing of the lint. Now we vacuum the rear slots and blow out the dust as best we can.
Am curious where you bought your lamp from? You have a sleep timer on your set and it may be shutting you down when you do not change channels. The lamp can probably interfere with that like my TV interferred with the sound.
I do not know if there is a Samsung Blog, but there should be.

Posted on Jul 28, 2009

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