Question about HP Officejet 6310 All-In-One InkJet Printer

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Can no longer fax or scan

We have the OfficeJet 6310 and have been using it for printing, scanning and faxing for a couple years. It is connected to a Window XP laptop. Last week I connected it to the desktop which runs Vista. Big mistake. Something must have reset on the printer because, even though we can reconnected it back to the laptop we cannot scan or fax. Thoughts or ideas?

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Got to control panel and uninstall all the applications and drivers related to your printer in the machine running vista. Then place the printer installation CD came with your printer in the CD drive. Now just connect your printer to machine and switch it on. Vista should display new Hardware connected or any other sound alert acknowledging that printer is connected to your machine. If it prompts for driver installation, select it to search for drivers automatically. Before that make sure that your printer installation cd is in drive. Vista will automatically search for the drivers and installs it. If it's not, then the cd came with your printer may not have drivers for vista. go to HP website and download driver for vista and install it.

Posted on Jul 28, 2009

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My HP 6310 printer / fax is too far away from the phone line. Is there a way to fax wirelessly using this printer?


Only if you have fax software on your computer and scan an image to the computer to fax, otherwise you need a really long phone cable you can buy at Radio Shack or Best Buy.

Oct 29, 2009 | HP OfficeJet 6310 All-in-One Printer...

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You load the originals print side uo on the document feeder tray or print side down on the glass.
To send a single page fax you can either load the original on document feeder tray or on the glass; to send a multi-page fax you must use the document feeder tray.

The position of the paper is the same either you copy, fax or scan.
All this is clearly explained in the user's manual, that you should read and you can download from HP support pages for you printer:

Aug 09, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

My 6310 all-in-one just quit scanning. The


Check your USB drivers. Be certain there are no errors in Device Manger.

Jun 13, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

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You have to manually add scan options via settings>scan options>scan to>

that's within the HP solution center btw.

Apr 09, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

"NO SCAN OPTIONS" in HP Officejet 6310 all-in-one


You need to install the software and driver for the version of windows that is on the new computer. 
Link to you model printer/scanner below:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=1119598〈=en&

Mar 19, 2009 | HP OfficeJet 6310 All-in-One Printer...

1 Answer

When I copy, send a fax, or scan it turns out HP 6310 all in one


this is a hardware issue..connect the printer to the wall outlet..and then try to make a copy..if its still the same then machine should be replaced..reason is scanner blub is gone bad..

Mar 09, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

There is a line created on the pages that I fax and scan


Why do I have to replace anything on this printer when it's only 6 months old!

Feb 23, 2009 | HP Officejet 6310 All-In-One InkJet...

2 Answers

HP Officejet 6310-all-in-one won't fax or scan


Go into your HP settings in your applications and use the HP Scan Pro. You can tell your printer/scanner to scan that way and it works. My scan button still doesn't work but if I access HP Scan Pro module from my computer I can scan.

Sep 22, 2008 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Faxing a word document


hi, i would like to know if you have an HP officejet 6300 fax icon???if you have try to print the document using the fax icon DO NOT used the normal HP officejet series icon.if you did used the fax icon it will display the FAX dialog box,input the necessary information needed.just follow the window..
i believe you can now send the fax..

send me feedback for further troubleshooting....

Aug 04, 2008 | HP Officejet 6310 All-In-One InkJet...

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