Question about Ricoh Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: error message on startup
The fuser unit could be the causes. But you can try this, power off the printer & unplug the power cord for 15 to 20 minutes. Power on after 20 minutes and se whether the problem resolves, if it ok, monitor it for a while just to make sure the problem resolves
Posted on Nov 23, 2006
SOURCE: OKI 9800 with "342" error code
problem might be with toner recycle coil which runs around the back of the belt unit. as the cyan unit is the furthest down the line if any blockages occur it can back up and lift the drum unit up. check the square opening of the recycle unit on the cyan end. Make sure you change waste toner unit when prompted or you might break a gear (big job) Karl Oki engineer
Posted on Sep 16, 2007
You need to remove the cyan cartridge, and thoroughly clean the inside of the printer (please use proper printer cleaning kit, not a damp cloth!). The sensors can get crudded up with loose toner inside the machine.
Posted on Oct 29, 2008
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