Question about Eureka Altima Upright Vacuum Model 2996AVS Vacuum

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Main vacuum suction won't turn off

When I put the vacuum handle in the upright position, the main vacuum suction will not switch over to the hose attatchments. If I pull out the hose to use the attatchments, dust come flying out of the main suction hose. HELP

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Re: main vacuum suction won't turn off

Try cleaning out hoses,if that dont work turn it on its side if the roller doesnt spin u need to change belt if it does take the bottom cover and try cleaning out the hole under roller

Posted on Jan 23, 2008

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My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn

I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on but they didn't says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area should be able to see a rectangular type button exposed ..push this to reset may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

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I have a dyson 07. Vacuum works fine, great suction using the hose. How do I switch to using the carpet vacuum. (I lost my instruction book) Thanks

If this unit has a suction hose built in to the handle, the carpet vacuum should start working after you return the handle hose to the proper position.

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When the dyson is turned on the suction goes to the wand when you tip the beater down you do not have as much suction you cant pick up lint.

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Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at

Kind regards

Dyson customer Service

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If the hose has suction in the upright position, and the floor has no suction in the normal use position, check for obstruction in the dirt path from the agitator cavity, thru the short hose, into the lower handle.

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Sounds like you have a clog, either in the hose or the inlet down by the brush roll to where the hose plugs into.

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