Question about Sony Playstation 3 (PS3) Console

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My ps3 80gb freezes half way thru the games I have never been on line so I can't imagine it having a virus like Steve Vaughn is saying it tells him. I can't find anyone in the Phoenix Az. area that can work on it. I can't even get the form to print to send it to Sony. Can anyone help me with either the problem or where to send it to Sony.

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Please, verify possible overheating problems by cleaning your coolers:

  • turn the back on/off switch OFF . then, holdthe eject button and turn the on/off switch ON (while holding the ejectbutton !!)
your coolers will run in maximum speed for a while, it should set them free from any dust inside the system .

if this doesn't work, please try the following:
  • Reinstalling all your game data files
  • Reupdating your system firmware via USB Device (download the update from Playstation Website)
  • Restoring your system (don't forget to backup all your important files !!)
if this doesn't work also, i guess you are going to take it to Sony for verifying possible hardware issues (as GPU or RAM units).

Sony Assistance Center for USA: 1-800-345-7669

Posted on Jul 28, 2009

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  • 59 Answers

1st you should make sure wherever you are keeping your PS3 in VERY WELL VENTILATED as these things get really hot and it could indicate a heating issue.

Try more than one game when diagnosing this.

Have you tried resetting your PS3 back to initial state in the settings menu ? (I believe this will wipe everything so be careful)

If none of this helps you will need to either send it to Sony or find a local video game store that repairs these.

Hope this helps.

Posted on Jul 28, 2009


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