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Beverly Hawk Posted on Sep 12, 2017
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My Rinnai tankless water heater keeps tripping the breaker then when turned back on, it begins to beep and displays a code 12. What is causing this? It is new and this is the first time any code came.

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Gene Haynes

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  • Rinnai Master 5,391 Answers
  • Posted on Oct 29, 2017
Gene Haynes
Rinnai Master
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Go to Rinnai and get a manual with the error codes... for example a shorted element will trip breaker... wiring problems can cause breaker to trip... anything that causes heat on wire to exceed amp rating of breaker will cause it to trip...
http://waterheatertimer.org/Water-heater-is-tripping-breaker.html

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

5 Related Answers

cballard

Chris Ballard

  • 18 Answers
  • Posted on Dec 31, 2008

SOURCE: Rinnai tankless water heater code 12

12 - Flame Failure or Poor Ground

1. Immediate code 12 is usually a defective gas valve, power supply problem, or defective fan motor wiring harness.

2. If code 12 occurs after a few seconds it indicates that proper operation was established, but then stopped unexpectedly.

3. Verify that fuel is being supplied to the unit.

4. Check for proper electrical ground. Unit must use a grounded power supply.

5. Check for flue blockage on inlet or exhaust.

http://www.foreverhotwater.com/service-codes.php

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Anonymous

  • 152 Answers
  • Posted on Mar 25, 2009

SOURCE: No hot water

The code # 11 is a code that warns of "no ignition" and the causes of this error code are too many to list. I would suggest that a qualified tech. perform a diagnostic test and repair.

This is not a task for the "do it yourselfer"

Anonymous

  • 11 Answers
  • Posted on Jun 20, 2009

SOURCE: takes too long for hot water.

You need a recirculating line. You will have to hire a plumber to run a water line from the farthest fixture or to the fixture you are concerned about on the hot side and return it back to the water heater. this will cause hot water to constantly run throught the hot water line (via the recirculating line) and when you want to draw water from the fixture, you will already have hot water right at the line.
I know this works with standard tank water heaters, but it is a lil trickier with rinnai units(but very possible) if your plumber pleads the 5th and tries to sell you another unit call the Rinnai manufacturerand ask them how.

snap101

snap101

  • 117 Answers
  • Posted on Jul 29, 2009

SOURCE: this things beeping and flashing 12 everytime we

check the error codes on it by pressing the on off button for 2 seconds then while holding the on/off button press the up button this should display the last 9 error codes let me know what they are

Anonymous

  • 30 Answers
  • Posted on Sep 22, 2009

SOURCE: Rinnai tankless water heater

LC is the error code that you get when you have limescale buildup in the heat exchanger. You need to flush your heat exchanger. If you have the manual for your water heater, use it. The manual to mine is attached. The procedure for flushing it is covered on page 12. I suggest that you have a certified Rinnai plumber perform this task as it requires a ciruclating pump and some hoses that you need to connect to your water heater. If you don't perform this task, it is possible that you will need to replace your heat exchanger and this is not something covered by Rinnai's warranty.

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Related Questions:

0helpful
1answer

Cant get power to my rinnai...went to turn on and it has no power to it,,checked all electical and fuses but still wont turn on

Push breaker(s) fully off and then back on.
... then open the tankless and carefully test across the terminals where wires connect to heater...
Tape tester leads to wood sticks to keep hands away from power
Following link has wiring for tankless electric
http://waterheatertimer.org/How-to-wire-Tankless-electric-water-heater-new.html
0helpful
1answer

Our Rinnai RUR98 shakes, shushes, beeps and flashes code 12 after several minutes of shower. Turning the power off and on resets it, but would happen again after minutes of hot water use. Any idea?

Code 12 is a flame failure.
First step in diagnosing the root of the issue is to check for any separation, obstruction, or failure in the vent system.
Second step is to use the isolator kit under the heater to flush the heat exchanger with vinegar or rectorseal calci-free.
These two things are a great starting point to working on any tankless water heater. Flame failure can be as simple as the heat exchanger being clogged not allowing the sensors to work properly or the exhaust being mixed with the air intake. If the problem persists I would suggest having a Rinnai Certified Tech look at the heater.
0helpful
1answer

I have a Rinnai RL 175 Tankless water heater. I just moved into the house two weeks ago. We have no hot water. Green priority light and beeping sound came on. Breaker also flipped on panel. Any ideas?

Usually, Breaker tripping indicates a hard short ... probably the heating element is shorted and needs replacement. Possible bad C/B but don't think so.
Good Luck! handy Henry.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/henry_239f63a136de60f0

0helpful
1answer

Controller not working

The rinnai is a computer that heats water. It is not ordinary water heater most people are familiar with, and repairs are not do-it-yourself, requiring a trained technician qualified in that brand who can diagnose both computer and water heater problems and plumbing problems.
Call rinnai for recommended local technician. Click on support tab. Note their webpage is very short on repair details, unlike companies that sell tank-type heaters... because tankless units are not do-it-yourself.
http://www.rinnai.us/tankless-water-heater
Problem might be simple blown glass fuse on circuit board or complete failure of computer and sensors.
Here is page written for Rheem tankless, that explains general complexity of tankless computers, and showing required maintenance, such as deliming each year:
http://waterheatertimer.org/Troubleshoot-Rheem-Tankless-water-heater.html
To save problems with tankless computers plus anticipated expense of maintenance and repairs, I recommend homeowner install tank-type gas water heater:
http://waterheatertimer.org/How-to-install-gas-water-heater.html
Also install one-time-use whole house surge protector, and install grounding rods to prevent further damage... lightning frequently likes the same places over and again:
http://waterheatertimer.org/How-to-wire-Whole-house-surge-protector.html
Gene
h

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

2helpful
2answers

I have a Rinnai tankless gas water heater and this things beeping and flashing 12 everytime we turn on the hot water the water will get hot but you have to wait for it to stop beeping

Error 12 is failed ignition - this can be caused by many things, but normally a low gas pressure, or no gas pressure upon ignition.
Try turning the hot tap on very slowly till till the control shows burner is lit. Then turn it on faster. If it stays going with no error, you might have a faulty regulator, not opening fast enough to meet demand. Especially common with lpg models,a lot rarer on natural gas.
7helpful
1answer

Rinnai tankless water heater

LC is the error code that you get when you have limescale buildup in the heat exchanger. You need to flush your heat exchanger. If you have the manual for your water heater, use it. The manual to mine is attached. The procedure for flushing it is covered on page 12. I suggest that you have a certified Rinnai plumber perform this task as it requires a ciruclating pump and some hoses that you need to connect to your water heater. If you don't perform this task, it is possible that you will need to replace your heat exchanger and this is not something covered by Rinnai's warranty.
0helpful
1answer

This things beeping and flashing 12 everytime we

check the error codes on it by pressing the on off button for 2 seconds then while holding the on/off button press the up button this should display the last 9 error codes let me know what they are
1helpful
1answer

No hot water

The code # 11 is a code that warns of "no ignition" and the causes of this error code are too many to list. I would suggest that a qualified tech. perform a diagnostic test and repair.

This is not a task for the "do it yourselfer"
11helpful
5answers

Rinnai tankless water heater code 12

12 - Flame Failure or Poor Ground

1. Immediate code 12 is usually a defective gas valve, power supply problem, or defective fan motor wiring harness.

2. If code 12 occurs after a few seconds it indicates that proper operation was established, but then stopped unexpectedly.

3. Verify that fuel is being supplied to the unit.

4. Check for proper electrical ground. Unit must use a grounded power supply.

5. Check for flue blockage on inlet or exhaust.

http://www.foreverhotwater.com/service-codes.php
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