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The brushes on my Dyson dc19 are not rotating when I am using the large carpet foot. What can I do?

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6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: rotating brush will not turn on my Dyson DC07

Yes I had the same problem on my animal Dysom. There is a button on the top of the dysom that turns the cacuum on. Right beside that button is another one that turns on and off the brush!!! Good luck!!! I accidently one day bumped that button and couldn't get my brush to work but after troubleshooting it, that was my solution.

Posted on Jan 24, 2009

  • 29 Answers

SOURCE: bissell carpet cleaner brushes won't turn

Make sure you have released the handle, as if you wanted to push the machine forward. If the handle is locked upright, the brushes do not spin.

If they still don't spin, you may have a broken belt. Look carefully at the base, on each side. As I face the front of mine, on the right side of the machine, a small belt goes around one brush and a small cog wheel. On the left side, a larger belt goes around both brushes. If either belt is broken, the brushes will not spin. This can happen if you let gunk build up inside the clear plastic side pieces or around or above the brushes. It's very important to constantly be cleaning your Bissell. The belts can be ordered online and replaced. See your owner's manual.

Posted on May 29, 2009

  • 190 Answers

SOURCE: the brushes do not rotate when cleaning carpet. Is

(1) Assure the Brush Control on the hood is NOT set to the OFF position.
(2) Remove the brush assembly by pulling/unlatching it from base on each side.
(3)Does one of the brushes have the drive pin present? It should be about ¼ inch square, and two inches long. It attaches the brushes to the drive mechanism

Posted on Oct 23, 2009

  • 101 Answers

SOURCE: Dyson DC25 rotating brush doesnt work

There is a reset button on the side of the brush bar head. Press it.

Posted on Dec 20, 2010

askdyson
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    SOURCE: dyson dc24 brushes do not work even when i depress the silver button

    Hi there Alison, it's Jack at Dyson.

    DC24 is equipped with a safety device which shuts off the brush bar if something jams it - for example, a shoelace or a rug fringe. From what you've described, it sounds like your machine may just need resetting. This is simple to do if you follow the steps shown in our online Support guide:

    http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/my-brushbar-is-not-rotating/stabiliser-check

    You may also find the video below useful. Make sure that before you test the machine, you've reclined it into the vacuuming position, because the brush bar will never rotate when the machine is standing upright.

    I'm confident this will resolve the issue, but if you'd like any further assistance, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).


    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com


    Posted on Dec 06, 2012

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    1 Answer

    Dyson DC19 turbo head brushes do not rotate even after cleaning


    Most likely a belt has broken or slipped off inside the head. Look for screws or clips that hold the bottom plate on. Get inside the head and you'll likely see exactly what's wrong.

    Dec 30, 2016 | Dyson Vacuums

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    My dyson dc14 leaves lines on my carpet why?


    Hi Geoff, it's Jack at Dyson.

    To answer your question effectively we would need to understand a bit more about the type of lines your DC14 is leaving in the carpeting. The rotating brush bar sweeps into the carpet pile to remove ground-in dirt and pet hair. The bristle tufts can have the effect of raising the pile where it's been trodden flat from use. Equally, as with any upright vacuum, the two rear wheels can leave temporary impressions in the carpet pile, which may be more noticeable in deeper pile carpeting.

    We wouldn't expect the machine to leave other types of lines, and we'd like to help you check the soleplate and brush bar are undamaged, and fitted and working correctly.

    When you have your DC14 easily to hand, please contact the Dyson Customer Helpline. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    We'll look forward to speaking with you.

    Mar 23, 2015 | Dyson Vacuums

    1 Answer

    The Dyson DC25 grips new carpet. How can I adjust the brush height


    Hi there, it's Jack at Dyson.

    Like most Dyson upright vacuums, DC25 is engineered to adjust automatically to different carpet piles, without stopping to adjust any fiddly levers or dials. You can also turn the rotating brush bar off to clean hard floors and delicate rugs - just press the silver brush control switch next to the red on/off switch.

    If you're having difficulty using your DC25 on a particular type of new carpeting, we'd recommend checking directly with the carpet manufacturer for their advice. They should be able to recommend the best way of caring for this flooring.

    For any additional assistance from our experts, you can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

    Aug 10, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Dc41animal leaves obvious tracks on beige carpet


    Hi Alan, it's Jack at Dyson.

    Like all Dyson upright vacuums, DC41 Animal includes a motor-driven rotating brush bar. This includes stiff nylon bristle tufts which sweep into the carpet pile, agitating out dust, grit and stubborn pet hair. This will also have the effect of raising the carpet pile where it's been trodden down from daily use - this is what causes the tracks you've noticed. You can see how DC41's brush bar and cleaner head are engineered to work in the video I've attached.

    It is possible to turn off the brush bar using the silver brush control switch next to the red on/off switch. However, the brush bar is an important factor in effective carpet cleaning and we would always recommend vacuuming carpets with the brush bar turned on - with the exception of delicate carpets or rugs.

    It does sound like your machine is working correctly, in the way it was designed. I hope this information is useful to you, but if you would like some further advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 09, 2013 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    My brush is not rotating


    Hi there, it's Jack at Dyson.

    I'm sorry to hear your DC33's brush bar is not rotating. This is likely to be because the brush control on the cleaner head has accidentally set to 'Hard floors'. In this mode, the brush bar will not rotate. Please recline your machine into the vacuuming position, turn it on, and make sure the brush control is set to 'Carpets'.

    I'm confident this will resolve the issue, as using and replacing the wand will not have any effect on the function of the brush bar. It's also important to note that the brush bar will never rotate when the machine is standing upright.

    If you would like further assistance after you've checked the brush control is correctly positioned, please get in touch with us directly. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Jul 21, 2013 | Dyson DC-33 MultiFloor Upright Vacuum...

    1 Answer

    Less than normal or no pickup from cleanerhead


    These are not real powerfull vacuums (I know not what you have heard) but make sure bottom plate is fully sealed I see customers put these on wrong and the brush does not make good contact

    Nov 29, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    3 Answers

    No suction when carpet cleaning. Also won't stand upright


    Its possible that it may be blocked in the foot of the vaccum. try going through your instruction manual to locate details on how to disassemble the suction brush and connecting ducts. If you dont have one then use this link to download it. http://ubermanuals.com/node/1870

    Let me know how you got on


    Cheers

    Jun 10, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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