Question about KitchenAid KSB560WH 5-Speed Blender

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I can't remove the top part of the blender as it appears to be somehow fused to the base. Little bits of plastic were found in the mix I was making

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If plastic has been found in the food, this is a concern for you and the company. Call Kitchenaid Customer Service. They will replace the blender for you regardless of age and warranty. They will also provide you with use and care suggestions, if necessary. Their toll-free telephone number is:

1.800.541.6390.

Posted on Aug 08, 2009

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I have had my Cuisinart SmartPower blender for about 10 years now and it has worked great. Recently there has been a black dust/stain/residue that is on the underside of the bottom collar/blade and on the...


At 10 years you are heading to replace it. With the blender bowl removed, try turning the connector the goes to the blades. Then do the same with the connector on the base. Whichever one doesn't turn easily is the one that is failing. Usually there is corrosion in the spindle of the jug and this causes tightness which in turn causes the connectors to shred. The tightness cause friction, which makes the plastic parts get hot. The blade should spin easily, the connector on the motor, not quite so easy. On some blenders you can switch the base on with out the jug being on it. Run it for 30 seconds and then switch off. If it stop dead, then problem is with the base and the spindle that goes to the motor. In a catering environment, I had a Hamilton Beach, shatter the base connector after 2 years. With blenders, you get what you pay for, Cuisinart aren't bad, but there are better makes if you use them a lot.

Aug 19, 2017 | Cuisinart SPB-7 SmartPower Work Top...

1 Answer

How do i get the bottom off the blender jar?


The best way that I've found to remove the bottom from the blender jar is to put the blender jar back on the blender base (make sure it locks in place) and then turn the jar to the right. You'll feel the jar detaching from the base. Once it's loosened up, remove from the base and finish turning the bottom, manually. Before I found this method, I had tried everything to get the plastic bottom detached from the jar. Without removing the bottom, there's no way to clean it properly and rather than be unsafe I'd need to throw the whole works in the trash. But the method I've described above works every time!

Aug 13, 2011 | Jenn-Air JBL800 Work Top Blender

1 Answer

Can't remove glass jug from plastic base...........Used once.....not impressed....probably won't buy again


The bottom of the plastic base has some grooves on it to grip it. Make sure you are turning the glass counterclockwise with respect to the base being below it.

Jan 28, 2011 | Cuisinart SPB-7 SmartPower Work Top...

1 Answer

Cuisinart Smartpower Duet model BFP-703. I cannot locate the fuse. I am assuming it is on or near the motor somewhere but I cannot remove the motor from the housing. The shaft goes through the top and the...


The thermal fuse is located on top of the windings. It is hard to get at unless you take the circuit board off. Any luck finding the part number? I had the same problem with my blender... :(

Jan 05, 2011 | Blenders

2 Answers

My cuisinart blender doesn't work. We've only used it about 4 times. It worked yesterday, and today it lights up but doesn't do anything. Not sure why


Pretty much that is what happened to me. I found that the motor has 2 "thermal cut-offs" (SEFUSE 113oC). If the motor heats up even a little, these babies kill your blender. They are thermal fuses. Once they blow, it is over until they are replaced. To fix this, the motor must be removed. The spline gismo on top of the blender unscrews with reversed threads. I suggest unsoldering the lead wires from the power supply board, and replacing when done. The cut-offs are inside the taped on white cloth insulation on the top of the field magnets near the brush assemblies on both sides. I replaced them (both were blown) with 2 of NTE8242 ($1.60 each, 240oC 15A). These are way too hot, but that is what I had on hand. I thought that the electronics were defective at first, and I replaced the entire board assembly with a small/cheap ceiling fan wall switch /speed controller from the hardware store (600W 5A) for $10. The root cause of all of this is that the motor fan is not working. The airflow is blocked by base. I put small extenders on the feet and now there is much more airflow. Only time will tell if this is an effective fix. It appears to me that the device my have started out "nice" when it was designed, but cheapened (probably by middle managers taking bonuses for "improving" the design) many times. The fuse is gone, the case is plastic, etc. It really makes me wonder how it got past UL approval.

Aug 03, 2010 | Cuisinart BFP-10 7-Speed Blender

1 Answer

Broken Part


Hi, i read your are having trouble with the tap on your blender. We pulled our blender out of the box and used it for the first time and it leaked through the base, through the motor all over the bench top.

At first i thought the tap was leaking too, then I investigated a little bit and found it was leaking through the white tension clips on the inside of the black base.

Then i discovered that there is a recess for an "O" ring, which seals the glass jug to the black base thus solving the leak.

However there was no "O" ring in the recess and now I am trying to find a replacement one.

Hope this helps.

May 22, 2009 | Russell Hobbs 3902US Work Top Blender

1 Answer

Breville 600XL not turning on


My BBL600XL stopped working because of a blown fuse. You need to remove the phillips and torx head screws out of the bottom. Then remove the base. There you will clearly see a fuse on the circuit board.

It appears to be a 10A 250V fuse.

Jan 28, 2009 | Breville BBL600XL. 5-Speed Blender

2 Answers

Power flashes but doesnt start


Yes, I know what it is. On the base of the blender jar (the plastic base) there are some "fingers" that must contact the base to allow operation to take place. Turn it upside down and look at the little plastic "fingers" around the outside periphery of the plastic base.

These fingers tend to break over time... mine only has two left right now, and it only works in one particular position as a result.

Rotate the blender jar one spot at a time until you are able to operate it "normally". I use it for margaritas, and it won't allow me to push the button for Frozen Drink unless the jar is in the right position.

I am going to try and find a replacement base (or entire blender jar) somewhere... or else I will finally have to retire my favorite blender of all time!

Dec 20, 2008 | Oster 6700 Work Top Blender

2 Answers

Krups 572 Power Xtreme VI Work Top


Repairing the blender:
My guess: You worked the motor too hard on your last blending session and it overheated. That will cause a thermal fuse inside to cut off. The blender won't work again until you replace the fuse but otherwise it should be fine. The fuse looks like a white diode and it will be attached tightly to the motor with a nylon strap (so that it can pick up the heat of the motor). The leads to the fuse are shielded with heat resistant nylon wrap. You will need to remove the rubber drive gear in order to remove the plastic house so you can work, although if you are really handy you might be able to at least test the unit by only removing the plastic bottom on the base unit.

To remove the plastic housing, remove the little rubber feet and then remove all of the screws on the bottom of the unit. You may need to buy a bit set for tamper resistant screws (I ***hate*** those), I don't remember. When the bottom is removed, you will see that the there is a screw head on the bottom of the central motor shaft. You can use a screw driver here to hold the motor from turning, then you can carefully use a pliers to unscrew the rubber drive gear on the top of the base unit (try not to damage the rubber). With the gear removed you can get access to the wires.

To test the fuse unit, just check its continuity. Short=good, open=bad. To further test, short out the fuse with a jumper cable and your blender should work.

EPO (Electronics Parts Outlet) in Houston, TX, has the replacement fuse unit. I don't know that they like mail order.

May 13, 2008 | Krups 572 Power Xtreme VI Work Top Blender

1 Answer

Black plastic "ring" that fits over the spindle on the motor base snapped


I just bought a replacement part on ebay. It cost about $11, which included shipping. buy-it-now-store.com

Jan 16, 2008 | Cuisinart SPB-7 SmartPower Work Top...

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