Question about Philips GoGear SA261 MP3 Player

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Player problem Wheneveh i put on this device it gives error "player problem >>connect to Pc >>start device manger. i tried by best to fix but all efforts are in vain

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  • gamesone Jan 03, 2008

    it reads player problem start device manager. i download songs but won't play them.

  • gamesone Feb 08, 2008

    my device says to connect to my pc and start the device manager. when i connect the device it tells me to insert disk in drive. why doesnt my computer identify my device?



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Back up all the files on the GoGear and perform a Repair:

1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

-Tha Mp3 Doctor

Posted on Feb 04, 2008


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Cant open as a storage device on the pc

1 First connect it with ur PC with the data cable provided along with it.
Go to the My computer icon. right click on it. Select manage. one window will pop up select device manger and the in the right side a window will come . select the option of USB. The port with which ur hardware is connected will show with yellow error mesage. slect that port and unistall the driver and select the main menu of the USB and select the option scan for the hardware changes.
2 If it detects ur hardware device then ur device is ok no physical damage.
3 Reinstall the OS with the help of the CD provided along with this player
4 Read the manual carefully before installing the OS.

Please note that never format the MP3 player while installing the Os the manual caonatins step by step procedure to install the OS follow that only.

If you format the MP3 player then ur Mp3 player willl be permannetly damaged.

Jan 26, 2011 | Sony Walkman NWZ-B142 MP3 Player

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Hello, the problem that I have with my SanDisk 2 GB MP3 player is that now, whenever I try to put songs on it, I get a message that "the device has stopped responding" or "the device does...

Try and reset the player first, If this does not fix the problem, Click this link to down load the Sandisk updater program to run a firmware update...Updater... Resetting the device: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
Next time you need to delete files heres how. --
There are two ways to delete files on your Sansa player. You can delete them from the player directly or using a PC.
METHOD 1 - Delete files directly on the device 1. In playback mode, press the Submenu button. 2. Select Delete.
METHOD 2 - Delete files using a PC For all other Sansa players: 1. Connect your device to the PC. 2. Select Open device to view files using Windows Explorer on initial connection. 3. Locate the folder where your files are stored. 4. Click to select the files you want deleted and delete the files.
NOTE: If songs still exist after deleting, you may need to switch USB modes from MTP to MSC or vice versa. See this tip HERE
Capacity issue This error occurs when a Sansa player is almost filled to capacity. A Sansa player can NOT be filled to full capacity. (i.e. you can't put 2GB worth of songs into a 2GB player)
The player needs the extra capacity to create and maintain a "database", a database holds all the information such as playlists, recordings, song information, etc. The larger the amount of songs, the larger the database gets.
To resolve this capacity issue, you have to delete contents on your Sansa player using a PC.
STEP 1 - Delete files on your player 1. See first note on how to delete files on your Sansa player using a PC.
FAT corruption This error also occurs when there's a file system corruption in your Sansa player.
To resolve this issue, run error-checking to fix errors in your device using a PC
STEP 1 - Connect the Sansa player to the PC in MSC mode
STEP 2 - Run Error-checking to check and fix errors 1. Double-click on My Computer (Computer for Windows Vista). 2. Right-click on the drive letter associated with your Sansa player and select Properties. 3. Click the Tools tab and select Check Now. 4. Click both check boxes under Check disk options. 5. Click Start
If an error occurs while plugging in the player to the PC and some files are missing in the player, the database might be corrupted. To resolve this, you will need to format your player.
NOTE: Formatting will delete all files in the device. Your data (music, photos etc) is NOT recoverable.

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My player displays a message

Connect player to pc and power, restart player while holding the volume + key, as soon as the player shuts off, press and hold the volume - key, your device manager will pop up and tell you the player needs repair, let it do so.

Jul 18, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer


Download the newest version of the Philips Device Manager: - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

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Mar 25, 2009 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Connect to PC and use Device Manager to repair!

Download the newest version of the Philips Device Manager: - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

Mar 25, 2009 | EMTEC Magnetics Group EMTEC EKMP4FM1GC220...

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There is a program on the installation CD called the Philips Device Manager - it has a Repair option. If you have lost the CD, you can get the Device Manager from Philips website.

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

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Lost cd to mp3 player cannot download philips device manager

Try taking it back to the store where purchased and asking for a replacement cd, if that doesnt work try buying a new one online

Nov 01, 2008 | Philips SA3125\02 MP3 Player

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Sansa m240 computer connection cuts off in MTP mode with device cannot start error message in the device manager

Uninstall all Sansa software using the add/remove programs function, and then reinstall it.

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Use the Philips Device Manager to perform a Repair

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Instating of hardware driver

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