Question about Dyson Vacuums
Depending on what model you have, check the stand assembly and the changeover valve.
Posted on Sep 14, 2017
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Posted on Jan 02, 2017
SOURCE: hose attachment
Your wand is getting stuck in the hose because the hose is twisted - you need to unwind it:
1) Pull the wand up as far as you can, all the way if possible
2) Stretch the hose out and unwind it, use some babypowder on the metal part of the wand and in the future, unwind and stretch the hose out after you use it
3) If you can't get the wand all the way out, remove the canister from the front, push the button where you see the 7 vertical grooves (on the opposite side of the hook that you wind the cable around) - then pull on the hook and pull the hose up and off of the machine - stretch the hose out from the bottom and pull the wand out - now apply baby powder to the metal rod and disconnect and stretch and unwind the hose every time after you used the wand to clean.
Posted on Jul 30, 2009
I'm sorry to hear you're having difficulty with your DC17. If the machine shuts off when standing in the upright position, it may be overheating due to a blockage in the wand, hose or U-bend. The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide:
It's also a good idea to give the filter a wash - in normal use this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for it to dry completely before replacing it.
This should resolve the issue, but for any further assistance please call us free on 1-866-693-9766 or email us at askdysonUS@dyson.com
Dyson Online Customer Support
Posted on Jan 30, 2012
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