Question about Dyson Vacuums

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Dyson won't stand on its own, hence the hose attachment won't engage.

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  • Dyson Master
  • 1,166 Answers

Depending on what model you have, check the stand assembly and the changeover valve.

Posted on Sep 14, 2017

6 Suggested Answers

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Posted on Jan 02, 2017

  • 55 Answers

SOURCE: Dyson Animal hose collapses when using attachment hose

You have a clog in either your hose or your wand. You need to take off the wand and hose and inspect them.

Posted on Dec 02, 2008

  • 107 Answers

SOURCE: Dyson DC14 hose attachment

hose should work as is. you just remove the handle from the main unit and **** away. Manuals are available at dyson.com.

Posted on Dec 08, 2008

  • 83 Answers

SOURCE: hose attachment

Your wand is getting stuck in the hose because the hose is twisted - you need to unwind it:

1) Pull the wand up as far as you can, all the way if possible
2) Stretch the hose out and unwind it, use some babypowder on the metal part of the wand and in the future, unwind and stretch the hose out after you use it

3) If you can't get the wand all the way out, remove the canister from the front, push the button where you see the 7 vertical grooves (on the opposite side of the hook that you wind the cable around) - then pull on the hook and pull the hose up and off of the machine - stretch the hose out from the bottom and pull the wand out - now apply baby powder to the metal rod and disconnect and stretch and unwind the hose every time after you used the wand to clean.

Posted on Jul 30, 2009

  • 3 Answers

SOURCE: my dyson won`t stand up

http://www.youtube.com/watch?v=JX7axXoYfIc
The red foot release pin jumped track and is stuck in a square

Posted on Apr 06, 2010

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: dyson animal 17 the floor part works but when you stand upright to use hose is shuts off?

    Hi there,

    I'm sorry to hear you're having difficulty with your DC17. If the machine shuts off when standing in the upright position, it may be overheating due to a blockage in the wand, hose or U-bend. The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide:

    http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

    It's also a good idea to give the filter a wash - in normal use this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 24 hours for it to dry completely before replacing it.

    This should resolve the issue, but for any further assistance please call us free on 1-866-693-9766 or email us at askdysonUS@dyson.com

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com



    Posted on Jan 30, 2012

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    1 Answer

    No suction in attachment hose. There is no clogg


    Most likely cause is that the handle needs to be full upright to engage the attachment hose. If it's tipped backward, like you'd have it when doing vacuuming with the bottom unit, it's shut off. You may also want to move the handle to full upright and then back to deeply angled backward a few times in event that the mechanism is stuck or sticky. Good luck!

    Oct 18, 2015 | Dyson DC15 Animal Bagless Upright Cyclonic...

    1 Answer

    My dyson hose sucks good but, when i put handle down, it won't **** but brush does turn


    I just had the same problem....suction from wand, but no suction from soleplate, the brush bar spins. Did all the troubleshooting steps on dyson.com but they didn't work...dyson.com says need to take to repairman, being a diyer I went to search engine. I didn't find a fix, however I found one myself....it appears the vac can get stuck in floor mode or in between modes....the dial on top on dc07 ....selector of floor or carpet..try pushing it back and forth to see if that puts it in carpet mode...check for suction or try vacuuming...if that doesn't work, looking at vac from behind vac on the right hand side is the selector dial..on top of bottom portion of vac.....with vac in upright position, recline it as if about to vacuumn floor...look down at selector area ...you should be able to see a rectangular type button exposed ..push this to reset position...you may have to push it a few times...then try vacuumniing.....I finally had suction from soleplate!! Another tipoff to this problem is my selector dial would not stay in place would pop I to carpet by itself, but only halfway....fro a long time my vac would work but not very well...had to go over same area.4-5 times..What a workout! The first time I contacted dyson via tele the rep had me remove some stuff and I was able to look at area below selector...what I saw was two holes, one hole was only over the other hole half way...hence at that time I had only part suction since holes were not aligning properly....I read somewhere as a further tip to get suction to engage, while vac is reclined step on front edge of vac head it said you'll get more suction that way, I haven't tried that, but thought it may help someone

    Feb 16, 2013 | Dyson DC07 Animal Bagless Upright Cyclonic...

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    Dyson dc25 off button won't turn off, brush button won't engage brushes


    Hi ... did u get this fixed cos mine is the same hve to switch off on the wall?

    Sep 22, 2012 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    The vacuum keeps falling over and won't stand upright. The vacuum won't **** from the bottom, only from the hose in the handle.


    No Vacuum will work for more than a few weeks
    if you don't own an air compressor & blow them out
    after every 2 or 3 uses

    May 29, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

    1 Answer

    No vaccum at the hose attachment, the main powerhead has vaccum


    You may have a blockage somewhere. Take the U-Bend (next to the right-hand wheel if you stand behind the vacuum cleaner) off. It is attached to the vacuum with a rectangular-shaped clip - it's purple. It is the pipe that is attached under the long gray hose. After that take out the AI Valve (the pipe above the right-hand side wheel) that has two purple buttons to remove it. Take the wand off and look through it - you should see light coming through the other end even though the wand is not straight all the way. If you can't see light through the other end the blockage is in the wand. Stretch the hose out and make sure there are no dark spots inside - those would be blockages. If all else fails call the Dyson helpline, they'll help you.

    Apr 12, 2009 | Dyson DCO7 Animal Bagless Upright Cyclonic...

    1 Answer

    Dyson DC14 hose attachment


    hose should work as is. you just remove the handle from the main unit and **** away. Manuals are available at dyson.com.

    Jul 20, 2008 | Dyson DC14 All floors Bagless Upright...

    2 Answers

    Dyson 07 won't stand up


    I talked to Dyson support (they are open 6 days a week, try them if you're stuck)

    Turn the vacum on it's side. Look on the side that has Bare floor/carpet control. There is a hose with two yellow buttons. Detach the hose. On the square side, look for a black button. Depress the button, then release. On the square side, slide the square up until it locks in place.

    Now try to see if it will go upright (it should)

    Finally, re-attach the hose.

    Apr 18, 2008 | Dyson DC07 Animal Bagless Upright Cyclonic...

    3 Answers

    Can't get it to ****!!!


    Worked on one with your same problem of poor suction and won't stand up. On the left side of the handle, near the bottom, the port cover isn't on correctly. Take it off, put the handle in the upright position then reinstall the cover.

    Mar 29, 2008 | Dyson DC17 Animal Bagless Upright Cyclonic...

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