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Question. I have a dyson V8 and it said to leave it plugged in for 5 hours to recharge before using. I had to leave the house and it has been over 5 hours. Will this harm the vacuum?

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  • 129 Answers

If you are using the Dyson charger made for the vac then leaving it plugged in for over the recommended time will do not harm. The battery will only charge so much then stop charging.
You're OK.

Posted on Sep 09, 2017

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Posted on Jan 02, 2017

  • 83 Answers

SOURCE: Dyson 07 plug gets very hot after prolonged vacuuming

Electrical current passes through the electric cord and plug - it will get warm, that's normal. If the problem is worse where you smell an electrical burning smell, only an authorized dealer can fit a new power cord to your vacuum cleaner. Call the Dyson helpline, they will let you know who the closest repair dealer in your area is.

Posted on Jul 30, 2009

  • 37 Answers

SOURCE: dyson users manual

You didn't say which model you have but here is a link for user guides covering nearly all Dyson models:

http://www.dyson.co.uk/support/help.asp?article=1624

Hope this helps.

Posted on Sep 23, 2009

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: I have a 5 year old Dyson DC07 animal vacuum cleaner. I'm having problems with the vacuum strength when cleaning the carpet but not when using an acessory to clean the stairway carpet. Any possible

    Hi Ronald,

    I'm sorry to hear you're having difficulties with your DC07. If your machine picks up well through the hose, but not through the cleaner head, it's likely that you have a blockage in the cleaner head.

    The easiest way to locate and remove any obstructions is to follow the steps shown in our online support guide:

    http://www.dyson.com/support/help.asp?article=4&product=DC07-ANIMAL_US

    It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3-6 months, as shown in the video below. Use cold water without detergent, and allow at least 12 hours for it to dry completely before replacing it.

    This should resolve your issue, but if you have any further questions, please get in touch with us directly on 0800 298 0298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support


    Posted on Nov 29, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: Dyson D15 shut off while in use

      Hi Mary Ellen,

      I am sorry to hear you are having difficulty with your DC15. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting. For more information on completing these checks please visit:


      http://www.dyson.com/support/help.asp?article=1451&product=DC15-SY-STD

      If you need additional assistance please contact us at 1-866-693-9766 US or 0800 298 0298 UK.

      Best wishes,

      Jessica

      Posted on Mar 22, 2012

      carrieskiki
      • 6 Answers

      SOURCE: can i use a vacuum freshener in my dyson cordless cleaner?

      yes

      Posted on Jul 18, 2016

      Testimonial: "thank you carrieskiki"

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      Can I charge the Dyson V8 without the wall mount therefore, by laying on its side? No wall space available.


      Yes. The plug clips into the wall bracket and if you remove it you can use the charger just like any other. Alternatively just rest the V8 in the wall mounting bracket on the floor. I had no wall space either. I screwed my V8 to the back of the airing cupboard door.

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      What is the main difference between the basic dyson v6 and v8 vacuum?


      Hello, this is Ava with Think Crucial.

      The main difference between the V6 and V8 Dyson models is the mprovements in power and run time of the unit. The Dyson V6 has the V6 motor that pumps out 24 air watts in normal mode. In max mode that number goes up to 100 air watts. While the Dyson V8 comes equipped with the latest V8 digital motor that produces almost 20% more power than the V6 motor. It has the same 2-tier radial cyclones that capture fine dust and allergens. A post-motor HEPA filter keeps those allergens inside the bin. There is also the Bin improvement as Dyson was able to increase the capacity to 0.14 gallons for Dyson V8. This is around 0.03 gallons bigger than the V6.

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      Oct 22, 2016 | Dyson Vacuums

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      Why isn't it charging?


      Hi there, it's Jack at Dyson.

      I'm sorry to hear your DC59 doesn't seem to be charging. If you're recharging your machine in the docking station, make sure the end of the charger cord is correctly and firmly inserted into position. If the charger cord is not correctly installed, it may not be making effective contact with the machine. In normal use, DC59 should recharge from depleted within 3.5 hours.

      If you're plugging the charger cord directly into the machine and have continued to experience this issue, please get in touch with the Dyson Customer Helpline directly when you have your machine to hand. Our experts will be happy to talk you through some simple diagnostic checks - and if a replacement part is needed, they can confirm if this is covered under your Dyson warranty.

      You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

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      Brand new first charge The green light on the charger plug goes off after a short time. Is the unit still charging?


      Once the green light goes off, it's done charging. Since it was first charge I know they say to charge it 8? hours (or 4? don't recall right offhand) but it does come charged (that's part of how they make the batteries). What you do want to do is remember not to always recharge it when your done using it. Use it till the battery goes flat, then recharge it; it will give you a longer battery life that way.

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      Dyson manuals


      http://www.dyson.com/support/dc44/dc44-animal
      The Dyson Helpline is available during the following times (CST):
      1-866-MY-DYSON
      (1-866-693-9766)
      Monday - Friday: 8am - 8pm
      Saturday: 9am - 6pm

      Aug 26, 2014 | Dyson DC44 Animal Cordless Vacuum

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      Do you keep the Dyson DC44 plugged into charger all the time?


      I don't keep mine plugged in, but that's because I haven't mounted the charger on the wall. I think rechargeable batteries are smart enough nowadays to allow for an appliance to be constantly plugged in.

      Jul 10, 2014 | Dyson DC44 Animal Cordless Vacuum

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      Dyson DC44 Animal - after recharging battery, motor won't start?


      Do not leave it to recharge overnight! Try recharging it again but just for the time it needs, and then unplug. Then try vacuuming.
      This worked for me when I had the same problem.

      Jun 28, 2014 | Dyson DC44 Animal Cordless Vacuum

      1 Answer

      Green light on DC44 but nothing is happening


      Hi Emma, it's Jack at Dyson.

      I'm sorry to hear your DC44 Animal doesn't seem to be working correctly. If the green LED indicator on the machine lights up, but the machine itself doesn't run, this suggests the battery is flat. It could mean that it's not recharging correctly when connected to the docking station.

      It would be worth temporarily disconnecting and removing the charger cord from the docking station and plugging it directly into the machine - the machine should recharge fully within 3.5 hours. If the machine then works as normal the charger cord may not have been corrected fitted to the docking station.

      If you'd like further advice from our experts after you've given this a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

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      Dyson D15 shut off while in use


      Hi Mary Ellen,

      I am sorry to hear you are having difficulty with your DC15. Most Dyson vacuums have a built in safety system that stops the machine if it begins to overheat. This usually happens because the filter needs washing or your machine is blocked. If your machine turns off on its own, unplug it and leave it for at least an hour to cool down. Remember to check the filter and look for blockages before re-starting. For more information on completing these checks please visit:


      http://www.dyson.com/support/help.asp?article=1451&product=DC15-SY-STD

      If you need additional assistance please contact us at 1-866-693-9766 US or 0800 298 0298 UK.

      Best wishes,

      Jessica

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