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We have recently added 18 newly constructed independent living cottages to our senior living community in Sandy Spring, MD. We installed Bryant external air conditioners at every one of these cottages. One of the units is running significantly louder than the rest. My senior customers living in that cottage are very dissatisfied due to this "louder than the rest" matter with their a/c unit. My plant operations director has written a letter to Bryant asking for someone from Bryant to come out and look into the problem. The units are all still under warranty. The model number is 165ANA024000B. Can you help me?

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  • ealexander Jul 28, 2009

    Yes the solution is helpful. It affirmed the direction we are attempting to go in getting bryant out here to examine the loud a/c unit. Thank you.

  • ealexander Jul 28, 2009

    Yes the solution is helpful. It affirmed the direction we are attempting to go in getting bryant out here to examine the loud a/c unit. Thank you.

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Unfortunately - you dont want to do anything to the unit yourself.
If you do - the warranty will be voided.
Most likely the "loudness" is due to improper installation or insufficient charge - causing the compressor to vibrate.
Have your Bryant dealer out to access and replace if necessary.
If it is a buzzing noise - it could be a bad winding on the motor or it could be as simple as replacing a defective contact for the motor.

In any case - have the authorized repairman service the unit under warranty

Thanks :D

Posted on Jul 28, 2009

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