Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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After Seagate device not recognized, all flash drives gave troubl

I had a similar problems. My laptop has proper antivirus software, so I know that I do not have a virus. But I plugged in the Seagate drive and tried backing up My Documents. The explorer.exe task (that runs all of Windows) went to 100% and I had to do a hard powerdown. After that the when I plugged in the drive, I got a device not recognized error. I tried plugging in my flash drive and it was recognized. Then I plugged in the Seagate (with flash drive also plugged in) and now it was recognized! So I tried uninstalling the Seagate drive and rebooting. The result- now I was getting both the Seagate and the flash drive as unrecognized devices! I read somewhere that to really get a clean reboot on a laptop, power it down, unplug it, take out the battery and leave it like that a couple minutes. That actually worked. But I have read so many problem reports with USB devices and this Seagate drive, I worry anytime I plug it in.

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Even tho you have AV software installed , I wouldn't write it off so easily. Download and run Malwarebytes from
www.malwarebytes.org
and you may be surprised how ineffective AV software can be some times.

Don't forget to rate the advice!

http://www.aa1consulting.com

Posted on Jul 28, 2009

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jedtrisha

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The light on my Seagate freeagent go flashes quickly when it is connected to my computer, indicating an error. What should i do?


I had similar problem recently. I noticed that I had forgotten to connect the power supply cable to the USB hub, to which my FreeAgent Go was connected to, after I had connected all my USB devices to my computer's USB ports (after I had disconnected everything from my computer in order to isolate another issue). Reconnecting the power supply cable immediately stopped the flashing light and windows recognized the drive.

Don't know how you are connecting yours to the computer i.e. via a USB hub or directly to the computer's USB port. Note that my FreeAgent Go drive requires both USB connectors connected to the computer (or to USB hub). Two USB connectors are on one end and the other end of the cable is connected to the drive/docking station.

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1 Answer

My external hard drive is unreadable


Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it. If not - try to remove the drive from USB casing and connect it directly to your PC or put into another USB enclosure. This should help if the problem is with the enclosure itself and not with the drive. 

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Installation issue - Not recognizing


hmm, no problem plugging in either side, just be sure to do the power cable first. What's doing the beep, beep?

Found a guy who had similar prob, here was his solution:
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not, check the device list for any Free Agent device, double click and check driver. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting, plug in the power cord. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances are you will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

Oct 30, 2008 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

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