Question about Seagate FreeAgent Go 250 GB USB 2.0 Hard Drive

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After Seagate device not recognized, all flash drives gave troubl

I had a similar problems. My laptop has proper antivirus software, so I know that I do not have a virus. But I plugged in the Seagate drive and tried backing up My Documents. The explorer.exe task (that runs all of Windows) went to 100% and I had to do a hard powerdown. After that the when I plugged in the drive, I got a device not recognized error. I tried plugging in my flash drive and it was recognized. Then I plugged in the Seagate (with flash drive also plugged in) and now it was recognized! So I tried uninstalling the Seagate drive and rebooting. The result- now I was getting both the Seagate and the flash drive as unrecognized devices! I read somewhere that to really get a clean reboot on a laptop, power it down, unplug it, take out the battery and leave it like that a couple minutes. That actually worked. But I have read so many problem reports with USB devices and this Seagate drive, I worry anytime I plug it in.

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Even tho you have AV software installed , I wouldn't write it off so easily. Download and run Malwarebytes from
www.malwarebytes.org
and you may be surprised how ineffective AV software can be some times.

Don't forget to rate the advice!

http://www.aa1consulting.com

Posted on Jul 28, 2009

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My seagate 500gb external hdd recognize in device manager.


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jedtrisha

Alot of times when the drive letter is not assigned this means that another device is already assigned to the drive letter that the drive wants to take.

The below link will take you through changing your drive letter on your Maxtor drive.

http://www.fixya.com/support/r4176803-change_drive_letter_in_windows_vista

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I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.

Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.
USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear. Known as "The Click Of Death"

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1 Answer

The light on my Seagate freeagent go flashes quickly when it is connected to my computer, indicating an error. What should i do?


I had similar problem recently. I noticed that I had forgotten to connect the power supply cable to the USB hub, to which my FreeAgent Go was connected to, after I had connected all my USB devices to my computer's USB ports (after I had disconnected everything from my computer in order to isolate another issue). Reconnecting the power supply cable immediately stopped the flashing light and windows recognized the drive.

Don't know how you are connecting yours to the computer i.e. via a USB hub or directly to the computer's USB port. Note that my FreeAgent Go drive requires both USB connectors connected to the computer (or to USB hub). Two USB connectors are on one end and the other end of the cable is connected to the drive/docking station.

Hope this helps.

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ok
go to your computer bios setup .
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My laptop HP zd8000 doesn't recognize Seagate external hard drive


hi..the reason for your problem is your extenal
hard drive has been affected by viruses.The best
solution to this problem is scanning your hard drive.
once you scan it u will be free of viruses and your
laptop will be able to recognise your hard drive.
try it out..
thank u..
rate me..

Feb 10, 2009 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

2 Answers

Installation issue - Not recognizing


hmm, no problem plugging in either side, just be sure to do the power cable first. What's doing the beep, beep?

Found a guy who had similar prob, here was his solution:
Go to Control Panel. Click on Device Manager.
Check to see if FreeAgent is shown as a disk drive.
If not, check the device list for any Free Agent device, double click and check driver. No driver installed? Update does not work? On the driver tab….click uninstall device.
Shut down computer. Unplug Free agent USB and power at the drive.
Reboot computer. As it is rebooting, plug in the power cord. Wait a minute or two….then plug in USB cord.

Windows will “found new device” ….. Just let the computer complete the reboot.
Then go to the device manager. Chances are you will find Free Agent in the drives….and in the USB list of devices. Open windows explorer….and you should see you Free Agent as a drive.
Windows will ask you to install manufacturer disk. You have no disk…non needed. Windows has installed the device. Just click on close. I you keep getting windows wants to install device…..ignore it. You can click on “don’t ask again”. (That is if your Free Agent drive is showing in the device manager as a disk…and in windows explorer….along with your other drive or drives.)
If at some later time….your Free Agent drive does not appear….repeat the steps as listed above.
(You may think it is not working….or that it has gone bad. Try this before you try to return.)
Seagate Tools…the new version….does not recognize to diagnose the Free Agent….
I have not tried Seagate Tools after getting the computer to recognize the drive.
I am surprised Seagate does not provide a Tool to recognize their own drives…and install and/or test Free Agent.

This does work for me with Vista. Thought I had lost the drive…. Seagate should provide a patch or a drive that Windows will recognize when you get the “found new hardware” and Windows asks you to insert manufacturer’s installation disk. I do not understand why that is not already there….a driver file for Free Agent...that Windows would install.

I did not buy Pro….because I did not need the backup software. I wonder if those who bought Pro are having these problems.

Oct 30, 2008 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

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