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Machine is on but drum is not moving just making a horrible sound...

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If you can hear the motor spinning, and no drum movement - the drive belt (or coupling if direct drive), or transmission has failed.
It is impossible to determine what drive system you have and the appropriate repair without a model # of your machine.

Thanks.
A Very Helpful rating is appreciated for answering your FREE question.

Posted on Jul 28, 2009

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Not familiar with this machine but sounds like failed drum bearing(s). You won't see anything. You must remove drum assembly and separate the parts. If it is a direct drive hope the motor is not damaged

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Please rate my solution.
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do you mean up and down? or when you turn the drum like you are spinning it?if it makes a sound like an airplane takeing off or a train rolling through your house. you have a bad bearing which is a very exspensive repair.

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