GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator
Problem for GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator

Button set on cube - only sends out crushed ice




By jb3seymour on Jul 28, 2009

" "
took ice tray and dispenser out and let dry out, no affect, appears problem is in electronic panel ?

Solution #1

posted on Oct 06, 2009
Not Rated)

aasc

Rank: Guru  GE Refrigerators  Expert
Rating: 94%, 627 votes
No , the panel is probably ok .
1 ) remove the ice bin
2 ) in the back of the freezer , you'll see a square hole , with a white rectangle piece inside , which you should be able to lift upward , with your finger . If this piece doesn't lift , then it may be corroded with rust , or be bad . When you call for cubes , this piece lifts up and in the process , lifts the long rod , attached to the ice bin . When the rod lifts , it opens the bin flap , allowing cubes to be dispensed . If it does not lift , the cubes will be ground against the cutters , therefore , dispensing crushed ice .
3 ) to access this solenoid which lifts the cube actuator , remove the 3 or 4 screws on the sides of the PANEL , and with the panel removed , you will have access to the solenoid and actuator .
4 ) you can check the solenoid for continuity , voltage ( when arm pressed for cubes) , or possibly a loose wire .
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