Question about GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator

2 Answers

Button set on cube - only sends out crushed ice

Took ice tray and dispenser out and let dry out, no affect, appears problem is in electronic panel ?

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No , the panel is probably ok .
1 ) remove the ice bin
2 ) in the back of the freezer , you'll see a square hole , with a white rectangle piece inside , which you should be able to lift upward , with your finger . If this piece doesn't lift , then it may be corroded with rust , or be bad . When you call for cubes , this piece lifts up and in the process , lifts the long rod , attached to the ice bin . When the rod lifts , it opens the bin flap , allowing cubes to be dispensed . If it does not lift , the cubes will be ground against the cutters , therefore , dispensing crushed ice .
3 ) to access this solenoid which lifts the cube actuator , remove the 3 or 4 screws on the sides of the PANEL , and with the panel removed , you will have access to the solenoid and actuator .
4 ) you can check the solenoid for continuity , voltage ( when arm pressed for cubes) , or possibly a loose wire .

Posted on Oct 06, 2009

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I have the same problem. The solenoid that lifts that white plastic piece is dead. But I also rent the place where I live, and it comes with the fridge. It's not likely the landlord will want to deal with this issue since I can still get ice, not considered a necessity, etc. So here's what I did to make it so that I always get cubed ice.

Take a wine cork and stand it on end. Using a good knife, I positioned the blade about 1/3 of the diameter from the edge and cut all the way through the length of the cork. Then remove the ice tray.

Now put your finger in the sqaure opening and lift up the white pastic piece. Slide the modified cork under the flap so that it is jammed into the raised position. (This is the position it should be in when you are asking for cubed ice.) Now slide the ice tray back in while using your left hand to push the plastic ice flap at the front of the tray to the left side (again, the position it should be in for delivering cubed ice). Peer under the tray while you're slowly sliding it back in so that you can see if the metal rod connected to that ice flap successfully slides into the square opening at the back. If it can't slide in above the cork-raised plastic piece, you may need to pull the cork back out and trim a little more off it.

This worked for me... I can't get crushed ice anymore, but I've only needed crushed ice once in the 16 months I've lived here so that's not an issue for me.

Posted on May 21, 2010

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hi.
I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites
http://forum.appliancepartspros.com/refrigerator-freezer-repair/23620-ice-maker-only-makes-crushed-ice-no-cubes.html

There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
if satisfied plz rate this answer
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