Water is leaking on the floor as well. Is this a line frozen?? Help! It's already ruined my wood floor.
Shut the water off for one before it ruins all your floor. It probably has frozen and broken a line or the valve. You can go to this site and get a drawing on your fridge and parts if you need them.
http://www.appliancepartspros.com/partsearch/
I am guessing the defrost line to the drip pan is pluged how do you get to and unplug the line to the drip pan
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