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Lacie 320GB hard disk doesn't appear on 'My Computer' AT ALL!

I have had my Lacie 320GB external for probably just under a year, no problems with it until last week when I tried to plug it in. It made the regular noise to show the power was on, but no 'processing' noises that it would normally make just after I connected it. (Sorry for my ignorance but that's the only way I can describe it)
It did also not appear at all in 'My Computer'. I have tried several times not only on my Sony VAIO laptop but also my Dell computer, to the same effect. If it is broken...is there any way I can recover the files on it? They were very important!

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If you can carefully open your harddrive and remove the drive inside, you can connect it to your PC for copying the data. The problem seems to be with the External casing.
Two possibilities

  • Loose cable contact
  • Faulty cable
If you're not aware of opening the casing and stuff, get the help of a friend. Also remember, opening the casing will void your warranty. So if its within warranty, better get to the company. Else proceed with opening the case.

Posted on Jul 28, 2009

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It may not be broken. It is possible the drive doesn't sign in correctly using USB. Open "System" in the control panel, go to the hardware tab, then Device Manager. Look under the hard drives, and there probably is a USB drive there. Uninstall it, unplug your ext. drive, reboot, once back up, plug it back in and see if it signs in.

Posted on Jul 28, 2009

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1 Answer

How do i recover data from my old LaCie 320gb External Hard Drive?


You MAY POSSIBLY be able to take the raw hard drive out of the case and connect it directly inside a desktop computer; it may be a standard ATA or SATA drive. If you can do that, transfer all the data to another hard drive (internal or external or network) directly.

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I formatted my lacie 301891 (320 GB) and his capaity is now only 9,99 MB what did i do wrong?


You may have partitioned your hard drive. Have a look at your Computer Management Console by right clicking My Computer > Manage. Then under Storage, select Disk Management.

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My LaCie is not recognized by my computer, makes a clicking noise when it tries to start up. I've used this external hard drive for several years with no problems.


It has most probably just reached its "end of life". Several years for a hard drive reading and writing is a good track record.
You can probably take the casing apart and replace the hard drive. Just make sure that this is an USB 2.0 interface before spending the money.

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Not recognised by computer


You gotta partition it first. http://windowshelp.microsoft.com/Windows/en-US/help/d9a4d35e-efdf-406c-a049-0860180129a71033.mspx

Except don't format the ones that already have a Letter (or u screwed urself there)

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Lacie extern. hard drive is recognized, but I can't access files


Try connecting the Lacie to another computer, if it doesn't work then the hard disk may need to be formatted using Disk Manager. I suggest you format as a primary partition in FAT32.
If it doesn't work then it is possible that the hard drive in the Lacie has failed.
To test the hard drive, remove it and connect it to an USB hard drive adapter and connect it to a working computer's USB port. If it deosn't detect it as an external drive and you connot open folders and files then it is faulty.
You can install a new hard drive in the Lacie and then format in FAT32
There are companies that can recover data from faulty hard drives BUT it will cost you an arm and a leg for their services.

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1 Answer

Lacie 320gb external harddrive which was connected to an eMac and is now connected to an Acer laptop. I've reformatted it as NTFS and it shows up in disk management as healthy but does not appear in...


The drive letter and USB port are not inherently tied together. you can give it a drive letter as long as nothing else is going to use that letter inherently, and be fine. Did giving it "F" work?

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2 Answers

I have a Lacie 320gb external harddrive which was connected to an eMac and is now connected to an Acer laptop. I've reformatted it as NTFS and it shows up in disk management as healthy but does not appear...


you need to give it a drive letter

A more reliable way to do this is via the computer management console

Start / Control Panel / Administrative Tools / Computer management / Disk Management.

Your drive should show up in here.

if it says Healthy and just above that gives the file system eg. NTFS or FAT32 etc it should be fine but may just need a drive letter.

If it does dot say any of those then right click on it and use the format option. Select how you want to format it (NTFS for XP is preffered)
and then tell it to do a FULL format. and also give it a drive letter !
It may take a while but I find it more reliable overall.

If it didn't have a drive letter then right click and use the Change Drive Letter and Paths option, then add a drive letter and use the one it offers.

I like to re-boot just to be sure windows sees it properly

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1 Answer

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try it on different usb ports on your system
try replacing the cable which connects the hard drive with the usb port
if this does not works the problem lies in the portable hard drive and i think it would be under warranty period so get it checked

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Lacie sounds like its working , but i can't find the icon on computer


Your hard dive is probably not formatted. You can check if your external hard drive is detected by the BIOS during bootup. You can also check this by Right click on taskbar > properties > startmenu > customize > advanced > scroll down completely and select system administration tools "Display on the all programs menu" > ok. Click on start > all programs > administrative tools > computer management > double click on storage. click on disk management(local) here you should see your lacie. If you dont then the drive is probably not detected. If you see, you can just partition it from here and it will appear in your my computer.

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