the zen loads up but doesnt go past recovery mode. it is recognized.if i hit reload firmware it says earasing firmware but freezes there.if i hit format all it delets everythingand clean up doesnt do anything. i have also looked for new firmware for it but cannot find anything
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Solution #2
posted on Jan 22, 2008
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Rank: Apprentice Rating: 0%, 0 votes
well i have the same issue and that is that i cant reload my firmware. I have the 2004 modle of the creative zen micro and I have had this issue once before and it can be fixed...but i dont know how i think it is time to say that creative products suck and so does there custrmer service and it is time to buy an ipod... when i get the money but if anyone finds the solution please...please right back.
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same problem on Zen V Plus only it's 1 week old and was working fine. Then stuck. DUH to all those out there that want us to reload firmware on a device that WILL NO LONGER RECOGNIZE IT'S CONNECTED today (2 days ago it was fine). NOTHING works from manually using the joy stick to get it out of this mode. Not even formatting, rebooting, hard rebooting. It's NOT the USB port, tested that. I'm really sick of the same published solutions that DO NOT APPLY. Can anyone help with this or am I going to the store tonight to return? Thanks!