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The external is on but my computer say unknown device so cant use it and most of my data are in there. Even if i keep it cd to install does nothing but give instruction which doesnt help me at all.

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What Operating System is on your computer? Windows 98 and Windows 2000 sometimes will need the drivers for the external USB drive. Check with the drive's manufacturer to see if drivers are available for your Operating System. I know the Western Digital Passport will not work with Windows 98 and Western Digital has no intentions of writing drivers for the Operating System.

Posted on Jul 28, 2009

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Posted on Jan 02, 2017

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