Question about HP Color LaserJet 3500 Printer
My printer said to remove print cartridge and clear paper jam. i did this and there was a sheet of paper stuck in it. so i removed it and put the cartridge back in and the printer says ready but does nothing. when i look to see that the print jobs are there, everything looks good, but still the printer does nothing. can anyone help me? it is a hp lj3500 business machine. i am a one person office and need help fast.
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Posted on Jan 02, 2017
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Make sure that the printer is turned off.
Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way.
Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot.
1. CAUTION Hot Surface Avoid Contact
Remove the developer cartridge.
Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline.
Remove the photoconductor unit.
Caution: Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline.
Remove the paper from the paper path.
Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out.
Reinstall the photoconductor unit, and then the developer cartridge.
Close the printer cover.
Tap the edges of the stack of paper on a flat surface and carefully reload it into the MP tray. (Do not reload curled or wrinkled sheets.)
Printing automatically restarts from the page that jammed. If the Paper light stays on after removing all jammed paper, open and close the printer cover to clear the error.
Oct 16, 2007 | Lexmark X7170 All-In-One InkJet Printer
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