Question about PayPal Accounts

1 Answer

I ordered a DVD film Australia from Moviebytes on June 6th. When it arrived on June 16th it was faulty. I contacted Moviebytes who apologised and said they would send a replacement. It never arrived and I emailed them again. They asked me to contact Royal Mail as it must have been lost in the post. I checked and it hadn't been received bt them. I contacted Moviebytes again on June 29th and they were not helpful. I got cross because they had let me down and their reply was they didn't like my attitude I still had not received a replacement DVD by July 6th which was the day I had put it on the programme for my Ladies Group (24 members) I had to get a copy elsewhere. Moviebytes asked me to return the faulty copy to Thailand which I did on July 6th. The customs declarations shows the contents as faulty DVD so I did not register it as it was worthless. Moviebytes said they would refund the original cost of £11.98 (paid by Paypal) plus return postage totalling in all £14.08. I contacted them again yesterday and asked what the situation was and they say they have not received the DVD should contact the Royal Mail. I think they are once again blaming our postal service unnecessarily. From July6th to July 28th I think is sufficient time for the DVD to have reached Thailand. Please would you advise me on how to proceed in order to get my money back. Many thanks Mrs Dawn Hughes

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 113 Answers

I would file a dispute through PayPal. Make sure you have all of the necessary information ready. They may just be pulling your chain hoping you will forget about it and move on. File the dispute and hopefully you will get your money back.

Posted on Aug 01, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Have not recieved my package it was due on 16th of june what do i do ?

Contact the seller to find out .is it a private sale or a business you purchased the items from
as you haven't stipulated your location any other information on what can be done is dependant on the rights you have under consumer law for your area

Jul 01, 2017 | Computers & Internet

1 Answer

Our Landline is not Connected.

not a fixya site problem
contact the service provider on another phone

Jun 17, 2017 | Lands Phones

1 Answer

I have not received a credit for a returned item

Contact the party you returned the phone to. Did you have an RMA? Did you receive notification of receipt? Do you have tracking number for your return?

Dec 03, 2015 | Cell Phones

1 Answer

Let me no if love films is cancelled

We here at Love Film's are pleased that you wont to purchase additional love films without cancellation. Thank you for your new order of ten love films which will arrive by Fedex tomorrow. We have charged your method of payment for ten love films plus priority shipping and extended warranty for each love films. You favorite customer and we give discount next order of love films.

Nov 25, 2014 | Computers & Internet

2 Answers

Sir I am apply pan card may 6th but pan card not reach me please help me

When did you apply ? Is it 6th of this month(i.e june). It will take atleast 15 to 20days to get the pan card. So wait till 26th and then if you dont recieve you can contact the nearest income tax office..

Jun 13, 2010 | Health & Beauty

1 Answer

I had xbox live but now it will not connect it is not modified

Xbox live is down for June 16th. It will return in 24 hours on June 17th. Microsoft is performing some kind of maintenence.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer


Hey Annieaussie,

Currently Best Buy™ stores are only located in three countries: the United States, Canada, and China. As a result, the vast majority of DVD's and DVD boxed set that are sold through our stores and each country's respective website will be either Region 1 (U.S. and Canada) or Region 6 (China).

Unfortunately, Best Buy™ stores are not able to custom order DVD's from different regions and cannot ship internationally at this time.

Hope this helps you out.

Go Ahead. Use Us.

May 22, 2008 | Audio Players & Recorders

2 Answers

I have a spectroniq pdv-700

well just called them, they are NO LONGER IN BIZ
A message says they filed for bancruptcy on June 16th 2008


Feb 15, 2008 | Televison & Video

Not finding what you are looking for?
PayPal Accounts Logo

80 people viewed this question

Ask a Question

Usually answered in minutes!

Top PayPal Computers & Internet Experts


Level 3 Expert

102366 Answers


Level 3 Expert

4340 Answers


Level 2 Expert

138 Answers

Are you a PayPal Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides