Question about Whirlpool Washing Machines
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Posted on Jan 02, 2017
Your machine possibly has a defective water inlet valve which is preventing water from entering the dispenser channel to flush the fabric softner into the machine. The inlet valve in inside of your machine right where the washer hoses attach. the solenoid valves on the inlet will need to be checked with a multimeter to verify if they are working properly.
Posted on Mar 11, 2007
hello mam you cant clean the pump but you can clean the filter of the drain line. and if you want to clean it you should use a descaling powder this will be available with the washing machine service centers.
Posted on Sep 22, 2009
Testimonial: "cheers man , great help prob solved. "
Clean the dispenser drawer if water is introduced into the fabric softener cavity but does not dispense. Pull the dispenser drawer out until it stops and push down the release tab marked "PUSH" and then pull the dispenser out completely.
Lift the dispenser drawer cover and clean the tubes both in the dispenser drawer and the cover.
Turn the drawer over then release the conveyor from the tabs and lift it off. Clean the conveyor and the drawer thoroughly.
Snap the conveyor into the tabs back into position and then reinstall the dispenser cover making sure the tubes are properly seated.
Slide the dispenser drawer back into the drawer opening while pushing down the part marked "PUSH".
Let us know if the fabric softener dispenser still does not dispense while both the detergent and bleach dispensers dispense.
Posted on Mar 10, 2010
The 'Clean pump' light has come on, on the above washing machine and it will not work. Any idea how to clean the pump or do I need to contact a whirlpool engineer?
Posted on Jun 27, 2010
There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.
It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.
First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.
As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.
With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.
A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.
As always - before attempting any repair, UNPLUG THE UNIT!
When clothes are wet at the end of a cycle, check these:
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.
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Posted on Sep 30, 2010
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